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Enquiry Office Hours Change 10/07/23

Pay talks 2022 discussion, news, LTB's RMCtv and all BUSINESS RECOVERY, TRANSFORMATION AND GROWTH AGREEMENT chat
t-c
Posts: 75
Joined: 24 Sep 2007, 13:01
Gender: Male

Re: Enquiry Office Hours Change 10/07/23

Post by t-c »

The official line no, but they do.
trev69
Posts: 22
Joined: 04 Nov 2013, 16:55
Gender: Male

Re: Enquiry Office Hours Change 10/07/23

Post by trev69 »

Any CSP staff heard what’s happening from Monday 10 in relation to reduced opening hours ?
chrisdouglas
Posts: 22
Joined: 12 Nov 2013, 19:25
Gender: Male

Re: Enquiry Office Hours Change 10/07/23

Post by chrisdouglas »

trev69 wrote:
06 Jul 2023, 08:11
Any CSP staff heard what’s happening from Monday 10 in relation to reduced opening hours ?
My rep just said to me that the managers here don't have a plan and we could easily just stay open after 10 and they wouldn't be bothered.. I said that in line with the instructions that I will be closing at 10. He then said what about customers dropping stuff off? I said they would have to come back when we are open.. I honestly hope the complaints go mental. As that's the only way the business will listen.. if they do.. all I know is its a joke how the business see a valuable service...
Mickeybrowneyes
Posts: 410
Joined: 12 Sep 2021, 06:18
Gender: Male

Re: Enquiry Office Hours Change 10/07/23

Post by Mickeybrowneyes »

Has anyone any news on this.
Is it still going ahead.
I heard it was being challenged.
It's Friday tomorrow.
clashcityrocker
Posts: 16275
Joined: 22 Sep 2009, 13:50
Gender: Male
Location: strummerville

Re: Enquiry Office Hours Change 10/07/23

Post by clashcityrocker »

Mickeybrowneyes wrote:
06 Jul 2023, 17:52
Has anyone any news on this.
Is it still going ahead?
We have a list with the new times on our Enquiry Office door.
The people that work in there have been briefed on their new roles.
I assume it is.
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
ted_e_bear
Posts: 3865
Joined: 03 Sep 2012, 19:37
Gender: Male

Re: Enquiry Office Hours Change 10/07/23

Post by ted_e_bear »

clashcityrocker wrote:
06 Jul 2023, 18:37
Mickeybrowneyes wrote:
06 Jul 2023, 17:52
Has anyone any news on this.
Is it still going ahead?
We have a list with the new times on our Enquiry Office door.
The people that work in there have been briefed on their new roles.
I assume it is.
What are their new roles ? Have they just been dumped onto a duty.
Mickeybrowneyes
Posts: 410
Joined: 12 Sep 2021, 06:18
Gender: Male

Re: Enquiry Office Hours Change 10/07/23

Post by Mickeybrowneyes »

clashcityrocker wrote:
06 Jul 2023, 18:37
Mickeybrowneyes wrote:
06 Jul 2023, 17:52
Has anyone any news on this.
Is it still going ahead?
We have a list with the new times on our Enquiry Office door.
The people that work in there have been briefed on their new roles.
I assume it is.
Thought it was getting challenged by the union.
Terrible treatment by Royal Mail.
Such short notice
t-c
Posts: 75
Joined: 24 Sep 2007, 13:01
Gender: Male

Re: Enquiry Office Hours Change 10/07/23

Post by t-c »

As of tomorrow, the Enquiry Office at my office, open 2hrs in the morning and 2hrs in the late afternoon, a cut in staff numbers and management doing exactly what they want!
Around 2 weeks ago all reps and managers sat on a conference call we’re senior management told local managers to adhere to agreement's, DDA protections, then the they are told the next day, cut hours, cut hours cut hours.
Disagreement has now gone in, but little will done by local managers as they don’t have the balls to stand up to area managers pressures, well not if they wanna stay managers, but I have no sympathy for them, they get paid the bigger bucks, and crossed our picket lines for the bribes and shopping vouchers!
greengiant
EX ROYAL MAIL
Posts: 1268
Joined: 24 Mar 2014, 19:40
Gender: Male

Re: Enquiry Office Hours Change 10/07/23

Post by greengiant »

ted_e_bear wrote:
06 Jul 2023, 19:00
clashcityrocker wrote:
06 Jul 2023, 18:37
Mickeybrowneyes wrote:
06 Jul 2023, 17:52
Has anyone any news on this.
Is it still going ahead?
We have a list with the new times on our Enquiry Office door.
The people that work in there have been briefed on their new roles.
I assume it is.
What are their new roles ? Have they just been dumped onto a duty.
Probably IHR out the door if they cannot go back on delivery on health grounds
WalkerX
Posts: 383
Joined: 20 Feb 2021, 22:31
Gender: Male

Re: Enquiry Office Hours Change 10/07/23

Post by WalkerX »

chrisdouglas wrote:
06 Jul 2023, 09:02
trev69 wrote:
06 Jul 2023, 08:11
Any CSP staff heard what’s happening from Monday 10 in relation to reduced opening hours ?
My rep just said to me that the managers here don't have a plan and we could easily just stay open after 10 and they wouldn't be bothered.. I said that in line with the instructions that I will be closing at 10. He then said what about customers dropping stuff off? I said they would have to come back when we are open.. I honestly hope the complaints go mental. As that's the only way the business will listen.. if they do.. all I know is its a joke how the business see a valuable service...
Service? That`s the LEAST of RMs considerations.
k979aaa
Posts: 12578
Joined: 03 Sep 2007, 19:14
Gender: Male
Location: THE NORTH

Re: Enquiry Office Hours Change 10/07/23

Post by k979aaa »

woofwoof
Posts: 1516
Joined: 13 Apr 2007, 16:23
Gender: Male
Location: stinky land

Re: Enquiry Office Hours Change 10/07/23

Post by woofwoof »

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