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Contacting National Returns Centre?

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Dj9928
Posts: 32
Joined: 23 Dec 2010, 18:11
Gender: Male

Contacting National Returns Centre?

Post by Dj9928 »

So here’s the problem. I sent an item from eBay special delivery. Guy gave an incomplete address so it didn’t get delivered and I never put a return address so it’s at national returns centre about 3 days now. I phoned RM they took all details and a description along with both addresses etc what are my chances of getting this back? Can I contact the returns centre myself? I believe it’s in Belfast and I’m about 10 miles away from Belfast myself. Or should I just let RM do it’s thing and wait?
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Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Contacting National Returns Centre?

Post by Snaggletooth »

If you submit a P59inland lost parcel form, or online equivalent, it will help Royal Mail to get it back to you.
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Dj9928
Posts: 32
Joined: 23 Dec 2010, 18:11
Gender: Male

Re: Contacting National Returns Centre?

Post by Dj9928 »

Apparently can’t do that until 5 working days after posting
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