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International parcel stuck at Heathrow customs since 05/05/23?

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Rhia831
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Joined: 08 Nov 2019, 10:57
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International parcel stuck at Heathrow customs since 05/05/23?

Post by Rhia831 »

Tracking number LB433526311US shows no movement. Royal Mail don’t seem to have taken custody of it yet.

Last update is:
“Your item departed a transfer airport in HEATHROW, LONDON, UNITED KINGDOM OF GREAT BRITAIN AND NORTHERN IRELAND on May 5, 2023 at 7:29 am. The item is currently in transit to the destination.”

Who to contact? Is there some delay?
TrueBlueTerrier
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Re: International parcel stuck at Heathrow customs since 05/05/23?

Post by TrueBlueTerrier »

The status you posted is one that the USPS do just as they hand it over to UK customs.

Uk Customs are a government enforcement agency and Royal Mail cant access any parcel they hold until Customs release it.

UK Customs will always review random batches of mail, and when they do delays are inevitable.

Some posters claim they have contacted Customs and sorted out their issues, but none have posted which contact number they used.
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BeMoPo
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Joined: 19 May 2023, 10:01
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Re: International parcel stuck at Heathrow customs since 05/05/23?

Post by BeMoPo »

Have you had any update on your parcel yet? We also have a parcel stuck there since the 5th May too :(

"Your item departed a transfer airport in HEATHROW, LONDON, UNITED KINGDOM OF GREAT BRITAIN AND NORTHERN IRELAND on May 5, 2023 at 7:10 am. The item is currently in transit to the destination."
Vikiki
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Re: International parcel stuck at Heathrow customs since 05/05/23?

Post by Vikiki »

Mines the same stuck in Heathrow since the 3/5 and no movement at all
Carper64
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Joined: 01 Jun 2023, 20:15
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Re: International parcel stuck at Heathrow customs since 05/05/23?

Post by Carper64 »

I Have a parcel from China stuck at Heathrow International LC been there 5 days can't find any reference to Heathrow International LC :sad:
DisgruntledGoat
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Re: International parcel stuck at Heathrow customs since 05/05/23?

Post by DisgruntledGoat »

Vikiki wrote:
27 May 2023, 08:29
Mines the same stuck in Heathrow since the 3/5 and no movement at all
Was it eventually delivered to you, and how long did it take?