Is this normal procedure

[thetotem]

Hello All,

I live in a three story flat walk up flat in The City area in London, with a secured door at the entrance of the building. About three times a week the post man Leaves everyone's mail dumped on a ledge on the first floor, and once every couple of weeks the mail is just thrown at the base of the stairs for everyone to sift through. The rest of the time the mail is put through the slots on the individual doors of the flats. Is this the proper procedure? While I generally trust my neighbors, I don't like the face that some mail can readily be lifted by anyone walking in.

Thanks!

[norbert]

Hello All,

I live in a three story flat walk up flat in The City area in London, with a secured door at the entrance of the building. About three times a week the post man Leaves everyone's mail dumped on a ledge on the first floor, and once every couple of weeks the mail is just thrown at the base of the stairs for everyone to sift through. The rest of the time the mail is put through the slots on the individual doors of the flats. Is this the proper procedure? While I generally trust my neighbors, I don't like the face that some mail can readily be lifted by anyone walking in.

Thanks!

sloppy and lazy corner cutting -wants dealing with

[Night Tonic]

Agree with Norbert. If anyone can walk in and you each have your own doors, your postman should be posting them directly through your letterbox. They would not be regarded as secure or delivered if left like that.

[Spedley]

I deliver to several block of 4 flats. On busy days, the timelock activates on the outer door before I have a chance to deliver the mail.

If there is a letterbox on the outer door and we feel the building is secure then as far as I am aware we have to deliver it into the 'hallway'. I have had several complaints about leaving it on the table but in fact I have posted it through the letterbox and an occupant of one of the flats has picked it up and put it on the table.

On the delivery there is now a specific warning on a bright orange card saying not to deliver to two of the blocks of flats if the door is timelocked. So I don't.

[TrueBlueTerrier]

If the Postie has access to the foyer of the flat when they attempt delivery then they should put the post through each individual letter box. On no account should it be left at the foot of the stairs or on a table.

If, however, there is a time lock which closes before they arrive, and there is a letter box on the main door then they can, unless instructed not to, post it through the door as it is deemed a safe and secure location.

A few ways to resolve this.

1. Change the time lock to later in the day to allow the postie more time to deliver. You may not be aware but Royal Mail management have delayed that start of every round in the UK during the week by at least an hour from last October. We used to go out at 0830 - now 0930 to 1000 on average.

2. Contact the Delivery Office and make them aware of your concerns.

3. You could set up a Free Call and collect service as well, especially useful if you work near the Delivery office.

[heapsy]

Hello All,

I live in a three story flat walk up flat in The City area in London, with a secured door at the entrance of the building. About three times a week the post man Leaves everyone's mail dumped on a ledge on the first floor, and once every couple of weeks the mail is just thrown at the base of the stairs for everyone to sift through. The rest of the time the mail is put through the slots on the individual doors of the flats. Is this the proper procedure? While I generally trust my neighbors, I don't like the face that some mail can readily be lifted by anyone walking in.

Thanks!

Thats wrong mate! If they can't gain access they should return all undeliverable mail to the office, endorsed N/A(no access) dated and initialled by the person on the delivery.

[thetotem]

Thanks for all the replies everyone, it's really appreciated. I know the door is not on a time lock, and where the mail is left on the stairs he/she would have to walk in, as well as the fact sometimes small parcels are left there that would not fit through the slot. It hasn't happened this week, and I'll wait untill it happens again. I'm not sure if you guys split routes, I wouldn't want to get anyone in trouble who isn't doing that, so I want to make sure I know the day that it happens. The real solution I think would be if locked mail boxes were set up at the base of these apartments. That's kind of the standard in the States, but not sure if it is done anywhere here. I imagine that would save a lot of time on the routes, too. Anyway, thanks for the reply, and the next time it happens I'll politely bring it up at the office.

[opgpat]

Let us know how this is going, here's my take on it,
This situation is relatively common. The problem lies in the fact that you probablly have a regular postman/woman (the guy putting the mail thru the individual doors) and a guy who covers (badly) his days off. It's common for 'day-off cover' guys to do a sloppy job as it's not their round and they have no regular contact with the customers. This sounds like only part of the problem as it should only be one (different) day per week your regular guy is off. So it also sounds like you could be situated at the end of the round and your regular guy doesn't have time to get to you on heavy days (Wed-Fri usually) so he stops at his time and someone else finishes the round (badly and as quickly as they can). It could easily even be a manager leaving the mail in the hallway,

Anyway the answer is NOT to go to the office but to put a note on the door. Simple as that. If the postie ignores the note if u can tell him he's out of order. Give it a few more days, if no change the pop into the office. It is entirely possible someone could loose their job over a complaint if they had done similar before and the local managers need to cut numbers and wages. They'd deserve it you might say but some guys are under intense pressure to finish too long rounds and shortcuts like this are the only way they can do the job without taking on their manager - which isn't easy.

[lover]

Thanks for all the replies everyone, it's really appreciated. I know the door is not on a time lock, and where the mail is left on the stairs he/she would have to walk in, as well as the fact sometimes small parcels are left there that would not fit through the slot. It hasn't happened this week, and I'll wait untill it happens again. I'm not sure if you guys split routes, I wouldn't want to get anyone in trouble who isn't doing that, so I want to make sure I know the day that it happens. The real solution I think would be if locked mail boxes were set up at the base of these apartments. That's kind of the standard in the States, but not sure if it is done anywhere here. I imagine that would save a lot of time on the routes, too. Anyway, thanks for the reply, and the next time it happens I'll politely bring it up at the office.

well you said their is a slot.then thats his delivery point.just because he can get in doesnt mean he has to.several people on my round think sticking a note on the porch door telling me to come and post it in the inner door are barking up the wrong tree.geo route doesnt take that into account so i dont do it i post thought the outer door or open it and drop.i dont do inner doors.next it will be ,just come in put it by kettle.may as well switch that on too as your their...
]draw a line in the sand.

how many note stuck to the door have we all read saying go here, go thier ,phone this number.NO NO NO

[TrueBlueTerrier]

Just so everyone is aware the OP has not visited the site in a year last visit was in March 08 - doubt he will read any of the replies.

[andy2007]

Thanks for all the replies everyone, it's really appreciated. I know the door is not on a time lock, and where the mail is left on the stairs he/she would have to walk in, as well as the fact sometimes small parcels are left there that would not fit through the slot. It hasn't happened this week, and I'll wait untill it happens again. I'm not sure if you guys split routes, I wouldn't want to get anyone in trouble who isn't doing that, so I want to make sure I know the day that it happens. The real solution I think would be if locked mail boxes were set up at the base of these apartments. That's kind of the standard in the States, but not sure if it is done anywhere here. I imagine that would save a lot of time on the routes, too. Anyway, thanks for the reply, and the next time it happens I'll politely bring it up at the office.

well you said their is a slot.then thats his delivery point.just because he can get in doesnt mean he has to.several people on my round think sticking a note on the porch door telling me to come and post it in the inner door are barking up the wrong tree.geo route doesnt take that into account so i dont do it i post thought the outer door or open it and drop.i dont do inner doors.next it will be ,just come in put it by kettle.may as well switch that on too as your their...
]draw a line in the sand.

how many note stuck to the door have we all read saying go here, go thier ,phone this number.NO NO NO

Please tell me you're joking, about the outer door, being the delivery point! Anyone with access to the building would be able to access other people's mail. Would YOU want your neighbours to have access to all your mail?!?!?

Does the phrase "Identity theft" mean anything to you?!?!?

[lover]

Thanks for all the replies everyone, it's really appreciated. I know the door is not on a time lock, and where the mail is left on the stairs he/she would have to walk in, as well as the fact sometimes small parcels are left there that would not fit through the slot. It hasn't happened this week, and I'll wait untill it happens again. I'm not sure if you guys split routes, I wouldn't want to get anyone in trouble who isn't doing that, so I want to make sure I know the day that it happens. The real solution I think would be if locked mail boxes were set up at the base of these apartments. That's kind of the standard in the States, but not sure if it is done anywhere here. I imagine that would save a lot of time on the routes, too. Anyway, thanks for the reply, and the next time it happens I'll politely bring it up at the office.

well you said their is a slot.then thats his delivery point.just because he can get in doesnt mean he has to.several people on my round think sticking a note on the porch door telling me to come and post it in the inner door are barking up the wrong tree.geo route doesnt take that into account so i dont do it i post thought the outer door or open it and drop.i dont do inner doors.next it will be ,just come in put it by kettle.may as well switch that on too as your their...
]draw a line in the sand.

how many note stuck to the door have we all read saying go here, go thier ,phone this number.NO NO NO

Please tell me you're joking, about the outer door, being the delivery point! Anyone with access to the building would be able to access other people's mail. Would YOU want your neighbours to have access to all your mail?!?!?

Does the phrase "Identity theft" mean anything to you?!?!?

it not for us to decide if its secure.just do your job properly is the mantra.as for idenatity theft.if they havnt the wits to go paperless by now in their situation where its at risk then ..........just before you say it loosing mail...theres no chance it arrives now with a royal mail stamp on.i dont mind robbing tnt or uk mail of buisness

[andy2007]

Actually, you're far more susceptable to identity theft, on-line, than with Paper. Obviously, there are times when you have little or no choice, but to order over the Phone, or Internet. But the less you do that, the safer you are.

And in case you're wondering: No, I'm not paranoid about these things. I just happen to know a thing or two, about Computer Security.

For example: Did you know that if you have Wi-Fi. Someone could use a stronger transciever, to fool your computer into using their Router, instead of the one you intended to use (either yours, or somewhere else). For obvious reasons, I'm not going to go into details as to how they do this (it takes more than a strong Transciever). But it happens more often than most people realise. Which is why I won't have a Wireless Router in my Home. It's just not secure enough for what I need to store on my Computer.

[k979aaa]

Sound advice andy2007 i don't use Wi-Fi for the same reason.

[lover]

trust me when i say you are paranoid about such things.ive been running wi-fi since it came out without password protection.ive been ordering things online for years,nearly exclusivly.
im guessing you even lock your front door.i havnt ever except when going on holiday.dont get me wrong my bank account was lighter 1500 pounds once.
taken like this ...car phone ware house one pence....thats the tester then 1000 to thames water then 500 to thames water.2 minutes panic one call to my bank and got refunded after about 3 questions.that was most probably from entering my bank details to somwhere and either sold by an employee or lifted out of cyber space.will never know as the banks dont even bother investigating these day.

of coarse it could all be due to where you live,in my town their are 4 burglers all known and we all know when they get out of prision.and they wouldnt dare going nicking stuff round my way.they stick to the rich pads.the chances of one of these smack heads being able or being bothered to use my wifi connection is laughable.if i chose to i could pick up signals from 4 wifi set up's rightnowif you have a nintendo wii.fire it up and see how many you get.

i too know abit about computer security and find its the worse scare mongering since iraq's got nukes it could use in 20 minutes.
in all these years ive never ever paid a penny for any anti virus ,computer security hosre poop and its not cost me a penny because of it...

but thasts all off the point ,point is

a secure door with a letter box(how secure is up to those who live there)thats the delivery point.just because its open one day isnt the posties fault.