Changes for Callers?

Stormproof · Post by **Stormproof** » 04 Mar 2008, 16:15

Got back from my meal relief this morning to find the AGM and the new Business Commercial Manager (who apparently was the guy who set up the PO closures in the County) in Callers waiting for me. They said they were paying an interest in Callers

(first time anyone has paid an interest to be honest) and what did I think would improve the service and make us more efficient etc, which put me on the spot. Anyway I'm sure there must be a motive for this visit, like setting us up to sell PO Counter services, has any other offices had any interest paid to them on adding to the Callers services?

traww · Post by **traww** » 04 Mar 2008, 16:23

...........or maybe he wants to close you down?

pinstripe · Post by **pinstripe** » 04 Mar 2008, 16:34

Scary! I think they are up to something. Did you check that they hadn't nicked anything. You know how honest these RM managers are. (Not that I'm inferring that they are criminals or anything, oh no, not at all.)

traww · Post by **traww** » 04 Mar 2008, 16:36

pinstripe wrote:Scary! I think they are up to something. Did you check that they hadn't nicked anything. You know how honest these RM managers are. (Not that I'm inferring that they are criminals or anything, oh no, not at all.)

hah but what they get paid is criminal tho

Post by **dvbuk55** » 04 Mar 2008, 16:52

k66yla wrote:Got back from my meal relief this morning to find the AGM and the new Business Commercial Manager (who apparently was the guy who set up the PO closures in the County) in Callers waiting for me. They said they were paying an interest in Callers (first time anyone has paid an interest to be honest) and what did I think would improve the service and make us more efficient etc, which put me on the spot. Anyway I'm sure there must be a motive for this visit, like setting us up to sell PO Counter services, has any other offices had any interest paid to them on adding to the Callers services?

Well I would think there may be some correlation between PO closures and the interest shown in callers offices. If each DO has a minimum of 2 attendants and there are how many callers offices? - multiplied by 2 and you have a fairly significant number for EVR - now where shall we put the returned packages? - take your pick really Tesco (24/7), ASDA (24/7), Morrisons, Somerfields all have secure rooms and a plethora of staff - some even have free bus services - are they going to be close to customers? - do you think they'll give a crap.

Post by **Lounge Lizard** » 04 Mar 2008, 18:47

dvbuk55 wrote:
k66yla wrote:Got back from my meal relief this morning to find the AGM and the new Business Commercial Manager (who apparently was the guy who set up the PO closures in the County) in Callers waiting for me. They said they were paying an interest in Callers (first time anyone has paid an interest to be honest) and what did I think would improve the service and make us more efficient etc, which put me on the spot. Anyway I'm sure there must be a motive for this visit, like setting us up to sell PO Counter services, has any other offices had any interest paid to them on adding to the Callers services?
Well I would think there may be some correlation between PO closures and the interest shown in callers offices. If each DO has a minimum of 2 attendants and there are how many callers offices? - multiplied by 2 and you have a fairly significant number for EVR - now where shall we put the returned packages? - take your pick really Tesco (24/7), ASDA (24/7), Morrisons, Somerfields all have secure rooms and a plethora of staff - some even have free bus services - are they going to be close to customers? - do you think they'll give a crap.

Or upstairs in W H Smiths.

johnnyp · Post by **johnnyp** » 04 Mar 2008, 18:51

Our callers office has just been revamped and it looks very nice,about time as well it was in need of an uplift.

Post by **dvbuk55** » 04 Mar 2008, 18:57

johnnypick wrote:Our callers office has just been revamped and it looks very nice,about time as well it was in need of an uplift.

There you are JP a certain sign that it is about to be closed.

Post by **baldrick** » 05 Mar 2008, 07:35

Tell him you need longer opening hours, more staff and back up, bigger premises with better storage space, and
an extra payment for working in the Callers Office - you won't see him again then.

Stormproof · Post by **Stormproof** » 05 Mar 2008, 19:39

baldrick wrote:Tell him you need longer opening hours, more staff and back up, bigger premises with better storage space, and
an extra payment for working in the Callers Office - you won't see him again then.

Apparently they want shorter opening hours, I'm not complaining I hate the late shift.
Just remembered, within a couple of hours of these two AM's coming in 2 blokes armed with tape measures and cameras turned up and what with being shadowed by a LM this week something is in the wind.

Post by **TrueBlueTerrier** » 06 Mar 2008, 03:15

k66yla wrote:
baldrick wrote:Tell him you need longer opening hours, more staff and back up, bigger premises with better storage space, and
an extra payment for working in the Callers Office - you won't see him again then.
Apparently they want shorter opening hours, I'm not complaining I hate the late shift.
Just remembered, within a couple of hours of these two AM's coming in 2 blokes armed with tape measures and cameras turned up and what with being shadowed by a LM this week something is in the wind.

They close our Callers Office at 1230 now every day giving the public just 5 1/2 hours to call in. We used to stay open till 1900 - best watch out as it does not go down well with them and instead of a quiet steady day on Mondays and Tuesdays we now get hammered every day and the phone and re-deliveries just don't stop.

not me · Post by **not me** » 06 Mar 2008, 08:29

ours is open till 1.30 during the week with 45minutes of that SA.
im surprised thats not been knocked on the head

Stormproof · Post by **Stormproof** » 07 Mar 2008, 15:05

Found out today off my DOM they want to put a self-serve postal service in Callers i.e. scales and machine to print off postage etc. Apparently this is just the tip of the ice-berg and expect this to be rolled out nationally in C.O's

DGP1 · Post by **DGP1** » 07 Mar 2008, 15:49

k66yla wrote:Found out today off my DOM they want to put a self-serve postal service in Callers i.e. scales and machine to print off postage etc. Apparently this is just the tip of the ice-berg and expect this to be rolled out nationally in C.O's

Surely that would make it a Post Office

Post by **Lounge Lizard** » 07 Mar 2008, 18:12

disgruntledpostie1 wrote:
k66yla wrote:Found out today off my DOM they want to put a self-serve postal service in Callers i.e. scales and machine to print off postage etc. Apparently this is just the tip of the ice-berg and expect this to be rolled out nationally in C.O's
Surely that would make it a Post Office

A replacement for a Post Office. Close thousands of staffed Post Offices and open some unstaffed ones - that would save a fortune !

ROYALMAILCHAT

Changes for Callers?

Changes for Callers?

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Re: Changes for Callers?