ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

How much Special Delivery items are arriving late and what's going on with it.

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12007
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: How much Special Delivery items are arriving late and what's going on with it.

Post by SpacePhoenix »

fb1969 wrote:
26 Mar 2023, 10:38
SpacePhoenix wrote:
26 Mar 2023, 10:34
Well if you'd said in your post that they were cutting off then I'd have known and wouldn't have need to post about them needing to cut off :cuppa
? Your ignorance knows no bounds.

If you knew what you were talking about then you wouldn't have needed to have posted at all. :arrrghhh
Deliveries aren't the only ones short on staff. MCs have lots of casuals where RM haven't taken on staff to replace any who've left and they still want hours taken out of shifts :cuppa
fb1969
EX ROYAL MAIL
Posts: 1693
Joined: 29 Aug 2012, 08:38
Gender: Male
Location: hiding on the backstreets

Re: How much Special Delivery items are arriving late and what's going on with it.

Post by fb1969 »

SpacePhoenix wrote:
26 Mar 2023, 10:43

Deliveries aren't the only ones short on staff. MCs have lots of casuals where RM haven't taken on staff to replace any who've left and they still want hours taken out of shifts :cuppa
Maybe you should have posted that before as it answers the OP's question far better than your usual digs at Delivery Office staff does :cuppa
Royal Mail
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12007
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: How much Special Delivery items are arriving late and what's going on with it.

Post by SpacePhoenix »

fb1969 wrote:
26 Mar 2023, 10:54
SpacePhoenix wrote:
26 Mar 2023, 10:43

Deliveries aren't the only ones short on staff. MCs have lots of casuals where RM haven't taken on staff to replace any who've left and they still want hours taken out of shifts :cuppa
Maybe you should have posted that before as it answers the OP's question far better than your usual digs at Delivery Office staff does :cuppa
Maybe you should have posted that earlier in the thread? :cuppa
fb1969
EX ROYAL MAIL
Posts: 1693
Joined: 29 Aug 2012, 08:38
Gender: Male
Location: hiding on the backstreets

Re: How much Special Delivery items are arriving late and what's going on with it.

Post by fb1969 »

WTF are you on about!
Royal Mail
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
fb1969
EX ROYAL MAIL
Posts: 1693
Joined: 29 Aug 2012, 08:38
Gender: Male
Location: hiding on the backstreets

Re: How much Special Delivery items are arriving late and what's going on with it.

Post by fb1969 »

I should have taken Mark Twain's advice
You do not have the required permissions to view the files attached to this post.
Royal Mail
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
Andy247
Posts: 1
Joined: 26 Mar 2023, 13:31
Gender: Male

Re: How much Special Delivery items are arriving late and what's going on with it.

Post by Andy247 »

Unsure how to make a new topic. So apologies! Just wondering if any body here has a direct contact number with the Uxbridge sorting office. Cheers
simmo11
Posts: 180
Joined: 23 Nov 2011, 22:13
Gender: Male

Re: How much Special Delivery items are arriving late and what's going on with it.

Post by simmo11 »

According to a postie on our local Facebook site our local DO is understaffed to the tune of 17 people. So if someone is sick or on holiday then the work apparently doesn't get done.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72478
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: How much Special Delivery items are arriving late and what's going on with it.

Post by TrueBlueTerrier »

Matt Special wrote:
25 Mar 2023, 22:43
However, the ultimate intention of Share Holders and the board may not not align with such an ideal :whistle :shhhhh :shhhhh
I've been asking around regarding this a lot and I've only got cryptic answers so forgive me for being so direct. But, are you saying Royal Mail are sabotaging themselves where non business mail is involved possibly in an attempt to get out of service obligations and get the government to take over -at cost to the tax payer- delivery of personal mail?
From a lowly postie it certainly looks that way.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
simmo11
Posts: 180
Joined: 23 Nov 2011, 22:13
Gender: Male

Re: How much Special Delivery items are arriving late and what's going on with it.

Post by simmo11 »

I sent a Special Delivery on Saturday morning to the Passport Office, it's my old passport as part of a renewal application.

Still showing as undelivered today, Customer Services advised me to contact the Passport Office to see if it had arrived as "sometimes the delivery scans for the Passport Office don't update".
Snaggletooth
EX POST OFFICE
Posts: 2221
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: How much Special Delivery items are arriving late and what's going on with it.

Post by Snaggletooth »

Perfectly normal for Passport Office mail.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12007
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: How much Special Delivery items are arriving late and what's going on with it.

Post by SpacePhoenix »

simmo11 wrote:
27 Mar 2023, 17:43
I sent a Special Delivery on Saturday morning to the Passport Office, it's my old passport as part of a renewal application.

Still showing as undelivered today, Customer Services advised me to contact the Passport Office to see if it had arrived as "sometimes the delivery scans for the Passport Office don't update".
Snaggletooth wrote:
27 Mar 2023, 18:08
Perfectly normal for Passport Office mail.
Places like the Passport Office will likely get a direct delivery from the local MC and will sign for anything that needs signing for in bulk. It foten takes a few days for the confirmation to appear on the system
Navalron
EX ROYAL MAIL
Posts: 1044
Joined: 12 Aug 2017, 10:40
Gender: Male
Location: Glasgow

Re: How much Special Delivery items are arriving late and what's going on with it.

Post by Navalron »

SpacePhoenix wrote:
26 Mar 2023, 09:29
fb1969 wrote:
26 Mar 2023, 08:58
I left RM last year, the office I worked in is now carrying 19 vacancies out of a full staffing level of around 95 - so a 20% gap in the number of people there should be. There has been no recruitment in the office for over a year. That office also has around 25% of the remaining staff working their day off every week because the posties know that if they take their rest day, they will face a double workload the next day. While they get overtime for doing that, it also means extra wear and tear on their body with another 10 miles or so to walk. That in turn can lead to time off sick, which leads to more gaps in the staffing levels - my old office has 8 people on long term sick, so the 95 required is down to under 70 people.
Why would they get more staff when they're getting it covered by people working their day off and those doing OT.
Spacephoenix, having worked in mail centres, DOs and railway stations, they all work totally different. You keep thinking that street posties have it as easy as mail centre posties. Mail centre work is a walk in the park. Your inside from the rain and cold, can skive, and generally have an easier time than on the street. And yous get shift allowances. So before you comment on delivery staff, just THINK about walking 11/12 miles a day in the pissing rain/extreme heat up and down stairs, dogs, people not in when your holding their parcel for the last 20 minutes while walking with the rest of the crap, people asking stupid questions and wondering if your big yellow spot on the pda is getting bigger. Thats when you get out of the office without arguing on a daily/ hourly basis about lapsing, annual leave, how much your prick of a gaffer thinks you can take out and deliver ect ect. Mail centres are a walk in the park. And you know it. :cuppa
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12007
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: How much Special Delivery items are arriving late and what's going on with it.

Post by SpacePhoenix »

Navalron wrote:
04 Apr 2023, 13:33
SpacePhoenix wrote:
26 Mar 2023, 09:29
fb1969 wrote:
26 Mar 2023, 08:58
I left RM last year, the office I worked in is now carrying 19 vacancies out of a full staffing level of around 95 - so a 20% gap in the number of people there should be. There has been no recruitment in the office for over a year. That office also has around 25% of the remaining staff working their day off every week because the posties know that if they take their rest day, they will face a double workload the next day. While they get overtime for doing that, it also means extra wear and tear on their body with another 10 miles or so to walk. That in turn can lead to time off sick, which leads to more gaps in the staffing levels - my old office has 8 people on long term sick, so the 95 required is down to under 70 people.
Why would they get more staff when they're getting it covered by people working their day off and those doing OT.
Spacephoenix, having worked in mail centres, DOs and railway stations, they all work totally different. You keep thinking that street posties have it as easy as mail centre posties. Mail centre work is a walk in the park. Your inside from the rain and cold, can skive, and generally have an easier time than on the street. And yous get shift allowances. So before you comment on delivery staff, just THINK about walking 11/12 miles a day in the pissing rain/extreme heat up and down stairs, dogs, people not in when your holding their parcel for the last 20 minutes while walking with the rest of the crap, people asking stupid questions and wondering if your big yellow spot on the pda is getting bigger. Thats when you get out of the office without arguing on a daily/ hourly basis about lapsing, annual leave, how much your prick of a gaffer thinks you can take out and deliver ect ect. Mail centres are a walk in the park. And you know it. :cuppa
Being able to skive in MCs? Dream on :cuppa

Everyone's work rate is monitored, the screws have to account for every hour used. If they think you're talking too much you'll get moved. You can often get moved around different work areas a good few times during the shift

You think we have it easier with the work, well the large Tracked often has heavy items, you might only have to lift a couple during the day, we have to lift dozens each day. We can have the same issues trying to get annual leave.

The MC can often be too hot or too cold, we don't even have any control over the heating, it's controlled from a completely different office.

Small packet primary sort doesn't use crashes anymore (unless the traffic has ended up way above forecast), it gets done on conveyors, no going slow on them.

If it was easy in MCs then you'd have delivery staff queueing up to do docket in MCs :cuppa
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72478
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: How much Special Delivery items are arriving late and what's going on with it.

Post by TrueBlueTerrier »

I have also done both, and MC ARE easier than Delivery Offices, there is certainly less pressure as long as you work at a reasonable pace. Can't say the same in a Delivery Office.

As has been said before you make a lot of comments about Delivery Offices but I doubt you have ever actually worked in one, which is why your comments upset posters. I am not going to stop you from posting about delivery offices as you can post whatever you want within reason, but you must expect some blowback when you post such a sweeping statement as
Why would they get more staff when they're getting it covered by people working their day off and those doing OT.
When patently with the list of failed offices I post on here daily would indicate that that does not happen everywhere. Please just think about how your posts will be received by others.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12007
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: How much Special Delivery items are arriving late and what's going on with it.

Post by SpacePhoenix »

TrueBlueTerrier wrote:
05 Apr 2023, 09:21
I have also done both, and MC ARE easier than Delivery Offices, there is certainly less pressure as long as you work at a reasonable pace. Can't say the same in a Delivery Office.

As has been said before you make a lot of comments about Delivery Offices but I doubt you have ever actually worked in one, which is why your comments upset posters. I am not going to stop you from posting about delivery offices as you can post whatever you want within reason, but you must expect some blowback when you post such a sweeping statement as
Why would they get more staff when they're getting it covered by people working their day off and those doing OT.
When patently with the list of failed offices I post on here daily would indicate that that does not happen everywhere. Please just think about how your posts will be received by others.
With the way it's going I don't think any job in any office, DO or MC will look remotely like they are now