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Parcel has been stuck at Langley HWDC for 1 month.
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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cherrystrawberry
- Posts: 4
- Joined: 12 Feb 2023, 14:37
- Gender: Female
Parcel has been stuck at Langley HWDC for 1 month.
Hello. My parcel has been stuck at Langley HWDC Distribution Centre for more than 1 month. I have received no update since 7th January. Please can you let me know what is going on with my parcel and its delivery. Tracking number LE078005765GB. Thank you
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passengerpigeon
- Posts: 41
- Joined: 31 Oct 2021, 22:00
- Gender: Male
Re: Parcel has been stuck at Langley HWDC for 1 month.
This item was caught up in the strikes of 23/24 December and then the cyber attack. Unfortunatey there is a huge amount of mail in the same boat as yours. Just keep your eye on the tracking - it will move one day but nobody knows when
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cherrystrawberry
- Posts: 4
- Joined: 12 Feb 2023, 14:37
- Gender: Female
Re: Parcel has been stuck at Langley HWDC for 1 month.
Cheers. Oh, is that Royal Fail’s tagline “It Will Get There Someday”? 
Also, is post really still sent by boats these days?
Also, is post really still sent by boats these days?-
aiden01
- MAIL CENTRES/PROCESSING
- Posts: 7001
- Joined: 27 Feb 2013, 21:43
- Gender: Male
Re: Parcel has been stuck at Langley HWDC for 1 month.
Somebody tries to help an you get snarky. Why not contact royal mail. This is not a royal mail website.cherrystrawberry wrote: ↑12 Feb 2023, 19:04Cheers. Oh, is that Royal Fail’s tagline “It Will Get There Someday”?
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cherrystrawberry
- Posts: 4
- Joined: 12 Feb 2023, 14:37
- Gender: Female
Re: Parcel has been stuck at Langley HWDC for 1 month.
Wasn’t actually addressed to you. Was addressed to Royal Mail. But thanks for your patronising answer about how I should be happy it will get there “one day”. 
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Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
Re: Parcel has been stuck at Langley HWDC for 1 month.
We can’t tell you what is happening as such because we are not Royal Mail. You will have to ask them for a definitive answer.
We can look at the tracking information, as you posted the tracking number. It has actually been at Langley since 22nd December if you look at the full tracking. For some reason it keeps going through the same tracking point. 07/01 is just the most recent occurrence.
The problem could be down to the factors that are affecting all internal mail right now: Christmas, strike action, and the hack on the customs IT system. But also, this item is going to the Russian Federation, so the problem may simply be a shortage of flights going that way given the sanctions situation.
We can look at the tracking information, as you posted the tracking number. It has actually been at Langley since 22nd December if you look at the full tracking. For some reason it keeps going through the same tracking point. 07/01 is just the most recent occurrence.
The problem could be down to the factors that are affecting all internal mail right now: Christmas, strike action, and the hack on the customs IT system. But also, this item is going to the Russian Federation, so the problem may simply be a shortage of flights going that way given the sanctions situation.
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cherrystrawberry
- Posts: 4
- Joined: 12 Feb 2023, 14:37
- Gender: Female
Re: Parcel has been stuck at Langley HWDC for 1 month.
Thanks for the clarification. I sent two parcels to the Russian Federation on the same day and one of them was delivered 2 weeks ago and the other one has been stuck at a distribution centre for over a month. The contents of the parcel are valuable and I paid for a premium, tracked service because of this. Royal Mail has made it impossible to chat with an actual person as opposed to a robot. It’s all rather frustrating. Will it ever be delivered, I wonder.
I would very much appreciate it if anyone knows of any way that I might get through to Royal Mail about my parcel. Desperate to know. Thanks in advance.
I would very much appreciate it if anyone knows of any way that I might get through to Royal Mail about my parcel. Desperate to know. Thanks in advance.