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Is Langley struggling outbound?

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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simmo11
Posts: 180
Joined: 23 Nov 2011, 22:13
Gender: Male

Is Langley struggling outbound?

Post by simmo11 »

I have 6 international items to different countries from early-mid December not yet delivered plus Royal Mail reddit https://www.reddit.com/r/royalmail/ has multiple stories of people having mailed International trackable items late Nov/early December that still only have the PO acceptance scan, or in some cases 4 week delay between PO acceptance scan and the first scan at Langley.

I say "outbound" because conversely to the above I've received items from France and Russia postmarked at origin 23.12 and 19.12 respectively which is quite respectable whatever way you look at it.
TrueBlueTerrier
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Re: Is Langley struggling outbound?

Post by TrueBlueTerrier »

Royal Mail do produce a list where there are delays and we copy and paste it in

viewtopic.php?f=6&t=103403

Officially there are no delays to Langley, and they don't post any delays within that office. But from what customers like yourself have posted then I suspect there are delays somewhere.
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passengerpigeon
Posts: 41
Joined: 31 Oct 2021, 22:00
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Re: Is Langley struggling outbound?

Post by passengerpigeon »

Large Royal mail customer here.

Langley has MASSIVE backlogs. Items posted after the November strikes are sporadically being sent out. We have tracked and non-tracked items stuck there. Over 200 items of mail destined for one country posted on 25 November were finally sent by HWDC on Thursday 6 January... to the wrong country.
In all, we have over 10,000 items of mail stuck at HWDC.

Mail being sent out now is being dealt with first. Anything sent between 23 November - 31 December may be stuck there for weeks.
simmo11
Posts: 180
Joined: 23 Nov 2011, 22:13
Gender: Male

Re: Is Langley struggling outbound?

Post by simmo11 »

Update to my original post.

One item has so far arrived - a large letter posted airmail to France on 7 December arrived today (10 January).