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Royal Mail Track and Trace Unavailable - anyone else having issues?

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
NickRMCustomer
Posts: 69
Joined: 18 May 2021, 16:09
Gender: Male

Royal Mail Track and Trace Unavailable - anyone else having issues?

Post by NickRMCustomer »

The Royal Mail Track and Trace Service appeared to go down on Friday 11 November. I've checked it again today, Saturday 12 November and it's still not working.

I'm using this link: https://www.royalmail.com/track-your-item

Is anyone else having this problem?

It appears to be a RM website/IT problem. However, if anyone else is struggling, parcelsapp.com, is able to pull through RM tracking information, even though RM can't - work that one out!

What do we think is wrong here?
BenacreNick
Posts: 1174
Joined: 18 Jul 2022, 13:27
Gender: Male

Re: Royal Mail Track and Trace Unavailable - anyone else having issues?

Post by BenacreNick »

What is right at the moment ? :cuppa
TrueBlueTerrier
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Re: Royal Mail Track and Trace Unavailable - anyone else having issues?

Post by TrueBlueTerrier »

viewtopic.php?p=1009532#p1009532 is a story on this situation.
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PostieJon
Posts: 1
Joined: 09 Aug 2022, 13:35
Gender: Male

Re: Royal Mail Track and Trace Unavailable - anyone else having issues?

Post by PostieJon »

TrueBlueTerrier wrote:
14 Nov 2022, 08:27
viewtopic.php?p=1009532#p1009532 is a story on this situation.
Link is not working. I'm getting a 404 misdelivery error :(
TrueBlueTerrier
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Re: Royal Mail Track and Trace Unavailable - anyone else having issues?

Post by TrueBlueTerrier »

viewtopic.php?f=18&t=107342

Royal Mail parcel tracking goes down leaving customers unable to monitor deliveries
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Jamestubridy
Posts: 10
Joined: 26 Oct 2022, 23:51
Gender: Male

Re: Royal Mail Track and Trace Unavailable - anyone else having issues?

Post by Jamestubridy »

I honestly don't think its just royal mail... my USPS and Parcelforce tracking both are not working (though you can still track in pf after services are down which doesn't make sense)