ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Change delivery options - collecting at post office

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
mond2022
Posts: 2
Joined: 07 Nov 2022, 07:17
Gender: Female

Change delivery options - collecting at post office

Post by mond2022 »

Hi all,
I recently bought some glasses online and didn’t realise the address had defaulted to go to my old uni house address which is in another city. I changed the delivery options to collect from the post office in that city so I can collect it on the weekend and make a day trip out of it.

However, I just want to clarify please - will it just be delivered only to that post office straight away or will it first try attempt the delivery at the house and only go to the post office if no one is in?
I thought and was hoping the former (based on what I read on the site about being able to change ‘when and where it will be delivered https://www.royalmail.com/receiving/cha ... ry-options) but the wording when I changed it makes me think it could be the latter:

Email when I changed it:
“ As requested, if no one’s home, we’ll arrange a Redelivery to your chosen Post Office®, Bath, BA1 1RT on:

Wednesday 9 November 2022*.

We'll let you know when it's ready to be collected. ”

On their tracking site:
“ As requested, if we can't deliver
your item, we'll arrange a
Redelivery to your chosen Post
Office®on 09-11-2022”

Thanks in advance
Route1
Posts: 369
Joined: 05 Jun 2015, 00:48
Gender: Female

Re: Change delivery options - collecting at post office

Post by Route1 »

If its a
(1) tracked or special delivery item,
(2) and you request it go to the post office before it gets to the delivery office
it should get sent straight to the post office.
mond2022
Posts: 2
Joined: 07 Nov 2022, 07:17
Gender: Female

Re: Change delivery options - collecting at post office

Post by mond2022 »

Thank you it did in the end 😊