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Does "cover" include the cost of postage

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Bobo29
Posts: 2
Joined: 21 Jul 2020, 16:36
Gender: Male

Does "cover" include the cost of postage

Post by Bobo29 »

Am wanting to send an item that is worth £5 abroad. The Royal Mail website is quoting £22.50 which includes cover of up to £20.

Does this "cover" in the event the item goes missing include the cost of postage (ie. if the worst happens would I get back £5 plus the £22.50 paid, or would I just get a £20 total)?
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Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Does "cover" include the cost of postage

Post by Snaggletooth »

The cover is additional to the cost of postage. See:

https://www.royalmail.com/international-compensation" onclick="window.open(this.href);return false;

Note that you will need proof of postage from the Post Office to make any claim, and proof of the items value to claim for that element.
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