ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Status meaning

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
kladx
Posts: 4
Joined: 02 May 2020, 08:45
Gender: Female

Status meaning

Post by kladx »

Does anyone had this remark under their tracking status before?

'This is the final status. Carrier doesn't provide further tracking updates'

under International Tracked / International Tracked & Signed.

The last update was 'Item Despatched to Heathrow Worldwide DC'
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Status meaning

Post by Snaggletooth »

I haven't seen that status before. But in some countries, those services have no tracking once Royal Mail puts the item on the plane. This is because the local postal service's IT is incompatible with RM's, or non-existent.
kladx
Posts: 4
Joined: 02 May 2020, 08:45
Gender: Female

Status meaning

Post by kladx »

Snaggletooth wrote:I haven't seen that status before. But in some countries, those services have no tracking once Royal Mail puts the item on the plane. This is because the local postal service's IT is incompatible with RM's, or non-existent.
thank you for your reply~
then i guess my parcel might be transiting in some countries which don't have the tracking system?
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Status meaning

Post by Snaggletooth »

Or they do have a tracking system, but it is incapable of exchanging information with the RM system.
kladx
Posts: 4
Joined: 02 May 2020, 08:45
Gender: Female

Status meaning

Post by kladx »

Snaggletooth wrote:Or they do have a tracking system, but it is incapable of exchanging information with the RM system.
because my RM parcel was sent from UK to Korea, and it seemed that the parcel is now tracked with courier Singapore Post. but when i search my reference number under Singapore Post, it reflect as no such item. My guess is the parcel is transiting to Korea via Singapore and Singapore Post tracking system is incapable of exchanging information with the RM system?