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LONDON HEATHROW TRANSIT HUB - detained 2 parcels

13 Oct 2019, 08:57

Hi.

I have 2 parcels sent from Ireland to Luton:
1. Colette https://track.anpost.ie/TrackingResults.aspx?rtt=1&items=CL068230165IE
2. Colette https://track.anpost.ie/TrackStatus.aspx?item=CL068230143IE&sender=CL068230143IE

Delivered to LONDON HEATHROW TRANSIT HUB...

How do I get my luggage?

Why were they detained on LONDON HEATHROW TRANSIT HUB?

Please give me instructions on how to get my luggage.

LONDON HEATHROW TRANSIT HUB - detained 2 parcels

13 Oct 2019, 11:51

1. We aren't Royal Mail.
2. The carrier at the UK end was Parcelforce.
3. Heathrow was the last place that An Post could track the items to, not the delivery address. They were not detained at Heathrow, they passed through pretty quickly.
4. Parcelforce marked the items as delivered on 29/08, to a location served by their Milton Keynes depot (for more info, try your tracking numbers at https://www.parcelforce.com/track-trace).
5. If you disagree that the items have been correctly delivered, you need to claim via An Post.

LONDON HEATHROW TRANSIT HUB - detained 2 parcels

13 Oct 2019, 12:30

Thank you for info.

Sorry - I have not tracking numbers, because i have problem with accommodation from the landlord. (I changed my address.)

I will send email to parcelforce@parcelforce.co.uk

LONDON HEATHROW TRANSIT HUB - detained 2 parcels

13 Oct 2019, 19:22

You do have the tracking numbers, they are built in to the links you supplied earlier. They are:

CL068230165IE
CL068230143IE

LONDON HEATHROW TRANSIT HUB - detained 2 parcels

13 Oct 2019, 19:41

Thanks!

On Thursday I will go to Milton Keynes Depot:

Michigan Drive
Milton Keynes
MK15 8HQ
+44 344 209 6154

https://webcache.googleusercontent.com/search?q=cache:EHYvNQ_UZ7YJ:https://www.parcelforce.com/depot-finder/milton-keynes-depot+&cd=1&hl=en&ct=clnk&gl=uk

LONDON HEATHROW TRANSIT HUB - detained 2 parcels

14 Oct 2019, 08:04

They aren’t at Milton Keynes Depot (see tracking), so going there won’t help. They were delivered to a Mrs Young on 29/08.

LONDON HEATHROW TRANSIT HUB - detained 2 parcels

18 Oct 2019, 17:36

Maybe... "Lost Baggage".

I went 4 times to the address where the luggage was sent. I found a guy who gave me his landlord's phone. I explained that I was looking for a shipment. Here is his answer:
"No person called Mrs. Young lived at this address.
Also there is no luggage there...
I am sorry but I cannot help you."

I'm looking for another way to find luggage. "Lost Baggage" is not a good solution.

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