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Royal Mail Tracking says item "Delivered" but it hasn't been
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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HALFHEARTED
- Posts: 1
- Joined: 28 May 2019, 21:35
- Gender: Male
Royal Mail Tracking says item "Delivered" but it hasn't been
I have a 13 character tracking number from Royal Mail for a package originally from China. Royal Mail Track & Trace says the package has been delivered by Uxbridge DO. The package has not been delivered and I don't know where it is. The Chinese postal tracking service YANWEN says that Royal Mail generated 2 codes for the package before it was "delivered". The first code is NDESS and the second code is NDERS. The next entry on the YANWEN listing says DELIVERY RECORDED. Any advice would be appreciated, especially what do these 2 codes mean? Thanks.
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SpacePhoenix
- MAIL CENTRES/PROCESSING
- Posts: 12116
- Joined: 12 Nov 2008, 17:03
- Gender: Male
Royal Mail Tracking says item "Delivered" but it hasn't been
What's the actual tracking number?
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Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
Royal Mail Tracking says item "Delivered" but it hasn't been
If it is worth more than £18 there will be a customs charge. In these cases, the package is signed as delivered at the DO when it arrives there, although it can’t be delivered until payment is received. Sometimes there is a short gap between that happening and you receiving the grey card. If you don’t receive the card, I would advise going in person with ID and cash.