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Help please re RM tracking No

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Xarty
Posts: 2
Joined: 07 Mar 2019, 17:26
Gender: Female

Help please re RM tracking No

Post by Xarty »

Hi, :wave Hope i'm in the right place!

Please can anyone help.. I've purchased an item on Ebay 2 days ago, and paid an extra £3.68 for Royal Mail Tracked 24

Ebay emailed me yesterday morning to say item has been dispatched, and gave me a Tracking number. However, the online tracking Track and Trace still reads;

We're expecting it
Tracking no. FQ469481909GB

The sender has let us know this item will be with us soon.
Service used:
Royal Mail Tracked 24™
The sender has advised us they're preparing your item. More information will be available when we receive it.

Updated on: Wednesday 06 March
05:10pm
Sender preparing item

I contacted the seller who just says their system says the item was sent, and they will contact Royal Mail to find out. Naturally I haven't heard back from them..

Is it possible to get a tracking number without sending the item?

Any help much appreciated!

TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 69390
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: Proud to be part of the Union

Help please re RM tracking No

Post by TrueBlueTerrier »

It started moving this morning

12:34am
Item Received
Gatwick Mail Centre
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Xarty
Posts: 2
Joined: 07 Mar 2019, 17:26
Gender: Female

Help please re RM tracking No

Post by Xarty »

Thanks TrueBlueTerrier! :Very Happy
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