ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Manchester Mail Centre/Sorting Office delays?

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
shipmaster122
Posts: 134
Joined: 16 Sep 2011, 15:43
Gender: Male
Location: Lincoln, England

Manchester Mail Centre/Sorting Office delays?

Post by shipmaster122 »

I've got a family member that has waited over a week for a parcel to come through the mail, just wondered if any of you could help me know if there are any severe delays etc? The company of course wants to wait 15 days before re-sending due to RM's "lost items" policy.

The company is based in Lancashire and have told us that their PPI mail passes through Manchester MC/SO on its way through the network.
Anyone on here work there or know if they are suffering badly? Just wanted to know if it's sitting around in a york or if it should be arriving soon?

I of course understand that delays are impacting the whole network, as we have noticed transit times increasing by a day or two, but never a week.
vinnieb5
Posts: 127
Joined: 12 Jan 2008, 23:14

Re: Manchester Mail Centre/Sorting Office delays?

Post by vinnieb5 »

apparently both mail centre & neighbouring sorting offices are rammed with packets so probably still in the system
postman1979
MAIL CENTRES/PROCESSING
Posts: 104
Joined: 14 Dec 2010, 19:49
Gender: Male

Re: Manchester Mail Centre/Sorting Office delays?

Post by postman1979 »

shipmaster122 wrote:I've got a family member that has waited over a week for a parcel to come through the mail, just wondered if any of you could help me know if there are any severe delays etc? The company of course wants to wait 15 days before re-sending due to RM's "lost items" policy.

The company is based in Lancashire and have told us that their PPI mail passes through Manchester MC/SO on its way through the network.
Anyone on here work there or know if they are suffering badly? Just wanted to know if it's sitting around in a york or if it should be arriving soon?

I of course understand that delays are impacting the whole network, as we have noticed transit times increasing by a day or two, but never a week.
No major delays on outgoing parcels into the network for the rest of the country, but I can't speak for the out-house. Was it a standard parcel or recorded or Special Delivery?
shipmaster122
Posts: 134
Joined: 16 Sep 2011, 15:43
Gender: Male
Location: Lincoln, England

Re: Manchester Mail Centre/Sorting Office delays?

Post by shipmaster122 »

I think it was just a standard 1st/2nd. Still hasnt turned up, so I think the company will have to send a replacement..
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: Manchester Mail Centre/Sorting Office delays?

Post by Lounge Lizard »

shipmaster122 wrote:I think it was just a standard 1st/2nd. Still hasnt turned up, so I think the company will have to send a replacement..
Yes, of course, but putting replacements into the post at this the busiest of times may well lead to further delays, and more replacements ................ :sad:
shipmaster122
Posts: 134
Joined: 16 Sep 2011, 15:43
Gender: Male
Location: Lincoln, England

Re: Manchester Mail Centre/Sorting Office delays?

Post by shipmaster122 »

Just to "close the case", the item in question arrived today.

However, I noticed (being a PPI customer), that a folded invoice sheet with PPI printed on it was used to display the address, but the 1st Class PPI was almost covered by the "Documents Enclosed" area on the pouch, and the PPI could barely be seen through the red/black coloured area. I imagine that would delay it, but do any of you guys have that problem?