If it's being held at customs then there's nothing that either Royal Mail or GLS can do until customs either release it to GLS or refuse it entry and send it backangvesy wrote:Still no updates!!! worst company ive ever seen working
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ON ITS WAY TO GLS PORTUGAL UNITED KINGDOM
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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SpacePhoenix
- MAIL CENTRES/PROCESSING
- Posts: 12115
- Joined: 12 Nov 2008, 17:03
- Gender: Male
ON ITS WAY TO GLS PORTUGAL UNITED KINGDOM
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angvesy
- Posts: 14
- Joined: 11 Apr 2018, 23:30
- Gender: Male
ON ITS WAY TO GLS PORTUGAL UNITED KINGDOM
But can I make a claim so I can refund the money? It's worth like 100 euros or something
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Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
ON ITS WAY TO GLS PORTUGAL UNITED KINGDOM
No, you can’t make a claim until 5 weeks have passed.angvesy wrote:But can I make a claim so I can refund the money? It's worth like 100 euros or something
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angvesy
- Posts: 14
- Joined: 11 Apr 2018, 23:30
- Gender: Male
ON ITS WAY TO GLS PORTUGAL UNITED KINGDOM
It is actually 20 working days after the due date for items in Europe.Snaggletooth wrote:No, you can’t make a claim until 5 weeks have passed.angvesy wrote:But can I make a claim so I can refund the money? It's worth like 100 euros or something
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angvesy
- Posts: 14
- Joined: 11 Apr 2018, 23:30
- Gender: Male
ON ITS WAY TO GLS PORTUGAL UNITED KINGDOM
What a shitty company right here!!!
No updates to date and im not the only person who used these services and theres no information where the parcels are! This makes me laugh
This is more a scam company nothing more loL
My advice to all of you who will use this for the first time is DONT USE IT! SCAM ALERT
Royal Mail said they sent the parcel.
In Transit
Tracking no. RN476072856GB
Your item, posted on 09/04/18 with reference RN476072856GB has been passed to the overseas postal service for delivery in PORTUGAL.
Updated on: Tuesday 10 April
09:00am
ON ITS WAY TO GLS PORTUGAL
UNITED KINGDOM
GLS said they dont know nothing about this parcel (and some others). Then when we go back to Royal Mail they say the dont know nothing about it as well hahaha
I think they sent it to outter space to an alien with the same name as mine ROFL
No updates to date and im not the only person who used these services and theres no information where the parcels are! This makes me laugh
This is more a scam company nothing more loL
My advice to all of you who will use this for the first time is DONT USE IT! SCAM ALERT
Royal Mail said they sent the parcel.
In Transit
Tracking no. RN476072856GB
Your item, posted on 09/04/18 with reference RN476072856GB has been passed to the overseas postal service for delivery in PORTUGAL.
Updated on: Tuesday 10 April
09:00am
ON ITS WAY TO GLS PORTUGAL
UNITED KINGDOM
GLS said they dont know nothing about this parcel (and some others). Then when we go back to Royal Mail they say the dont know nothing about it as well hahaha
I think they sent it to outter space to an alien with the same name as mine ROFL
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SpacePhoenix
- MAIL CENTRES/PROCESSING
- Posts: 12115
- Joined: 12 Nov 2008, 17:03
- Gender: Male
ON ITS WAY TO GLS PORTUGAL UNITED KINGDOM
All items have to pass through customs and neither Royal Mail or GLS have any control over how long an item takes to clear customsangvesy wrote:What a shitty company right here!!!
No updates to date and im not the only person who used these services and theres no information where the parcels are! This makes me laugh
This is more a scam company nothing more loL
My advice to all of you who will use this for the first time is DONT USE IT! SCAM ALERT
Royal Mail said they sent the parcel.
In Transit
Tracking no. RN476072856GB
Your item, posted on 09/04/18 with reference RN476072856GB has been passed to the overseas postal service for delivery in PORTUGAL.
Updated on: Tuesday 10 April
09:00am
ON ITS WAY TO GLS PORTUGAL
UNITED KINGDOM
GLS said they dont know nothing about this parcel (and some others). Then when we go back to Royal Mail they say the dont know nothing about it as well hahaha
I think they sent it to outter space to an alien with the same name as mine ROFL
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angvesy
- Posts: 14
- Joined: 11 Apr 2018, 23:30
- Gender: Male
ON ITS WAY TO GLS PORTUGAL UNITED KINGDOM
I will make a claim after 5th May with the company that sold me the item. Is there any chance to receive the product after that?SpacePhoenix wrote:All items have to pass through customs and neither Royal Mail or GLS have any control over how long an item takes to clear customsangvesy wrote:What a shitty company right here!!!
No updates to date and im not the only person who used these services and theres no information where the parcels are! This makes me laugh
This is more a scam company nothing more loL
My advice to all of you who will use this for the first time is DONT USE IT! SCAM ALERT
Royal Mail said they sent the parcel.
In Transit
Tracking no. RN476072856GB
Your item, posted on 09/04/18 with reference RN476072856GB has been passed to the overseas postal service for delivery in PORTUGAL.
Updated on: Tuesday 10 April
09:00am
ON ITS WAY TO GLS PORTUGAL
UNITED KINGDOM
GLS said they dont know nothing about this parcel (and some others). Then when we go back to Royal Mail they say the dont know nothing about it as well hahaha
I think they sent it to outter space to an alien with the same name as mine ROFL
Im not going to waste more time waiting for a parcel that i dont know where it is, so its better to make a claim so i can refund the money.
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angvesy
- Posts: 14
- Joined: 11 Apr 2018, 23:30
- Gender: Male
ON ITS WAY TO GLS PORTUGAL UNITED KINGDOM
Hey guys. Today was the last day before i could make a claim. Soemhow, the GLS website turned to recognize my tracking number on the last day.
Here it is
Reference no
Parcel number:98273868339
Track IDZZ7GB0AB
Reference numberRP091117488GB
Date 04/05/2018
Time 11:07
Parcel status The parcel was handed over to GLS.
GLS Location United Kingdom London
Is it coming to Portugal??
Here it is
Reference no
Parcel number:98273868339
Track IDZZ7GB0AB
Reference numberRP091117488GB
Date 04/05/2018
Time 11:07
Parcel status The parcel was handed over to GLS.
GLS Location United Kingdom London
Is it coming to Portugal??