I'd like to know the outcome of this.Beancounter wrote: ↑16 Jan 2025, 08:09Another update, the parcel has arrived back in Aberdeen! Hopefully I’ll find out why it was rejected by customs now.
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Strange Tracking on an International Parcel
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For help with tracking please see...HERE
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
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menditsa
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Re: Strange Tracking on an International Parcel
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Beancounter
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Re: Strange Tracking on an International Parcel
Well, it’s back here, it’s not been opened in any way and the only info I have was a label with the “refused” box ticked so I have no clue as to why it’s been returned.
Another example of how screwed up the tracking is that it reckons it was delivered to Slovakia today.
Another example of how screwed up the tracking is that it reckons it was delivered to Slovakia today.
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Snaggletooth
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Re: Strange Tracking on an International Parcel
I think that means refused by the recipient. There is a different box for refused by customs.Beancounter wrote: ↑16 Jan 2025, 16:35Well, it’s back here, it’s not been opened in any way and the only info I have was a label with the “refused” box ticked so I have no clue as to why it’s been returned.
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Beancounter
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Re: Strange Tracking on an International Parcel
The RM website suggests that label CN15 is applied by the authorities hence me thinking it’s customs, tracking never had the parcel as being out for delivery at all.
Edit: you are correct, a quick translate tells me the bottom one is the refuse by customs box.
Edit: you are correct, a quick translate tells me the bottom one is the refuse by customs box.
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yellowbelly
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Re: Strange Tracking on an International Parcel
This is screwed up in a way. If an item is delivered back to its original sender and it has a barcode for scanning we (the posties on theBeancounter wrote: ↑16 Jan 2025, 16:35
Another example of how screwed up the tracking is that it reckons it was delivered to Slovakia today.
ground) bizarrely don't have an option saying 'Delivered back to sender' or something similar on our PDA's. The only option we have is
delivered to customer. That's why the tracking appears to say it was delivered to Slovakia.
I've always wondered why Royal Mail have never given us an option for this on our PDA's.
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Beancounter
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Re: Strange Tracking on an International Parcel
I worked for RM for 4 years so know they don’t tend to make things easy for staff!