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Service Information for customers
Service Update for all customers on Wednesday 6th January 2010
General Synopsis
Mail collection, distribution, processing and deliveries are taking place across the country today. However, the continued wintry weather, fresh falls of snow and icy road conditions in many parts of the UK are continuing to disrupt services in several areas. The parts of the UK most affected by the extreme weather conditions include: North East Scotland, Southern Scotland, the North of England, Wales and parts of the Midlands.
Several high level roads in the North of England and Scotland remain closed by snow and icy conditions and are making the collection, movement and delivery of mail difficult in several regions today. We are collecting from and delivering to all customers, wherever it is possible and safe for our staff to do so.
More information about how the weather is affecting services in your area is available on the regional information pages.
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Weather - RM Service Update
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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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Stormproof
- Posts: 6116
- Joined: 07 Jul 2007, 21:03
- Gender: Female
Weather - RM Service Update
So keep on moving, moving, moving your feet
Keep on shuf-shuf-shuffling to this ghost dance beat
Just keep on walking down never ending streets
Illegitimi non carborundum
Keep on shuf-shuf-shuffling to this ghost dance beat
Just keep on walking down never ending streets
Illegitimi non carborundum
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delboy
- Posts: 367
- Joined: 05 May 2009, 16:12
- Gender: Male
Re: Weather - RM Service Update
we was all forced out of the office this morning, what a joke RM are, every customer said they were disgusted that they made us work in appalling conditions. 
One lady said she was gonna phone up to complain.
One lady said she was gonna phone up to complain.
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noggin1969
- Posts: 1321
- Joined: 13 Oct 2009, 17:28
- Gender: Male
Re: Weather - RM Service Update
Didn't go out on delivery today
Last edited by noggin1969 on 01 Feb 2024, 19:17, edited 1 time in total.
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terrydown
- Posts: 3
- Joined: 24 Nov 2009, 15:54
- Gender: Male
- Location: milton keynes uk
Re: Weather - RM Service Update
eventually our dom decided it was too dangerous to go out {7.30) we had to stay in and sort all the mail still around. great when you consider we were all but bullied to go out in worse conditions leading up to xmas, unions no help, so at the end of the day it is down to individuals to say, `its too dangerous` and be prepared to stay in the office until time!!!
come on lets not be bullied by ungrateful rm, and union reps feathering there own nest!!!
come on lets not be bullied by ungrateful rm, and union reps feathering there own nest!!!
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adb2aber
- MAIL CENTRES/PROCESSING
- Posts: 304
- Joined: 01 Feb 2009, 15:37
- Gender: Male
Re: Weather - RM Service Update
"Mail collection, distribution, processing and deliveries are taking place across the country today."
They're having a laugh right? SN/OX/RG did limited deliveries and collections to the SN big firms only. Nothing else came in/went out since the previous 22:00 dispatch. It does mean most of last nights failure was sorted though. Sorry, Controlled Carryover.
They're having a laugh right? SN/OX/RG did limited deliveries and collections to the SN big firms only. Nothing else came in/went out since the previous 22:00 dispatch. It does mean most of last nights failure was sorted though. Sorry, Controlled Carryover.