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Parcel Miles Away

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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MSway
Posts: 2
Joined: 15 Nov 2020, 09:28
Gender: Female

Parcel Miles Away

Post by MSway »

Hello,
I ordered a rather expensive parcel and got an email that Royal Mail have it and it should arrive Friday however it didn't so I checked the tracking number and it's all the way in Yorkshire? I'm in Hampshire...

Any clue as to how I can get hold of my package?
Woody Guthrie
Posts: 5166
Joined: 29 Sep 2018, 20:47
Gender: Male

Re: Parcel Miles Away

Post by Woody Guthrie »

Has it been scanned as delivered in Yorkshire or is it still in the network? It may not physically be in Yorkshire, that's just where it was last scanned.

If it's still in transit check for a change on Monday, if nothing I would give customer services a call.
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