hi
Unfortunately a package of mine seems to be lost or stuck at the DO.
It unfortunately hasn't progressed at all.
I have put in a claim but I wondered what happens to the parcel?
Will it eventually be returned to me? It was a medium parcel ( quite bag) so not stuck at the bottom of someones bag.
Can anyone explain why a parcel of this size can go missing? Its pretty big and cost £150 so I am quite sad but also trying to understand what happened.
I paid for Royal Mail 48 and it was dropped off at Thamesmead DO.
Tracking no. TN045405840GB
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What happens to my package, will it get sent back to me?
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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MRWOOD12345
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TrueBlueTerrier
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What happens to my package, will it get sent back to me?
There are many possibilities, it could have been processed incorrectly, it could still be in the collection point office, the package could be damaged, the address could have damaged so its impossible to read etc etc.
However, all parcels that are "lost" or unable to be processed will end up in Belfast which is what we call the dead letter section, they will then try to ascertain the receivers or senders address and take whatever action is needed.
However, all parcels that are "lost" or unable to be processed will end up in Belfast which is what we call the dead letter section, they will then try to ascertain the receivers or senders address and take whatever action is needed.
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