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Parcel not updated?

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Tee0101
Posts: 3
Joined: 18 May 2020, 09:02
Gender: Male

Parcel not updated?

Post by Tee0101 »

Good morning. I have ordered an item abroad, usually its no issue, but I noticed it was shipped by GLS on Thursday and the last tracking on there website says ''On transit to region'' which is UK. I typed my correct Parcel force number on there website and it only says 'General logistics system' no updates what so ever, does it mean its lost? I have never had this issue before, can you advise? Cheers.
TrueBlueTerrier
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Parcel not updated?

Post by TrueBlueTerrier »

I suspect there is an issue with the tracking service today. Parcel Force and RM use the same system as far as I am aware.

I personally had a tracked item I was following this morning. At 5am it was showing still at the inward MC, yet 10 minutes later I scanned it "ready for delivery". I think the system is just having problems.
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Tee0101
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Joined: 18 May 2020, 09:02
Gender: Male

Parcel not updated?

Post by Tee0101 »

TrueBlueTerrier wrote:I suspect there is an issue with the tracking service today. Parcel Force and RM use the same system as far as I am aware.

I personally had a tracked item I was following this morning. At 5am it was showing still at the inward MC, yet 10 minutes later I scanned it "ready for delivery". I think the system is just having problems.
I would love your tracking to be honest, mine says nothing at all. I rang them up they said it was only shipped Friday and takes a few days for it to be scanned, they informed me they have a back log and can be busy. What you reckon of that view? He said it probaly wont be scanned in until tomorrow, so your tracking will say nothing at the min.
TrueBlueTerrier
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Parcel not updated?

Post by TrueBlueTerrier »

Tee0101 wrote:
TrueBlueTerrier wrote:I suspect there is an issue with the tracking service today. Parcel Force and RM use the same system as far as I am aware.

I personally had a tracked item I was following this morning. At 5am it was showing still at the inward MC, yet 10 minutes later I scanned it "ready for delivery". I think the system is just having problems.
I would love your tracking to be honest, mine says nothing at all. I rang them up they said it was only shipped Friday and takes a few days for it to be scanned, they informed me they have a back log and can be busy. What you reckon of that view? He said it probaly wont be scanned in until tomorrow, so your tracking will say nothing at the min.
Sounds plausible to me. There are some backlogs around the country, and increased cases of posties self isolating because of positive Covid results, or test and trace advice, all of that has an effect on the "pipeline"
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Yowz
Posts: 1
Joined: 09 Aug 2022, 12:05
Gender: Male

Re: Parcel not updated?

Post by Yowz »

I know this post is two years old, but thought I'd drop this info here in case anyone else comes looking as I did. If the status of your parcel is 'General Logistics Systems' on Royal Mails tracking page go here: https://gls-group.com/GROUP/en/parcel-tracking and use the same tracking number, it should give you more details of your upcoming delivery. Hope this helps someone.