Hi,
I've sent a parcel to Brazil: LP885582650GB. It is with the status "Your item is now leaving the UK" since June 3rd. I believe that this is because of lack of flights to Brazil due do COVID19. However, is there anyway to know roughtly if is close to be sent or not?
ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE
ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!
Parcel to Brazil sitting since June 3rd in Heatrow
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
-
ThiagoSilva
- Posts: 1
- Joined: 23 Jul 2020, 12:44
- Gender: Male
-
Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
Parcel to Brazil sitting since June 3rd in Heatrow
I think that status means that it was put on the flight. Therefore the hold-up is Brazilian customs, not a lack of flights.
Given the length of time, you should apply for a refund.
Given the length of time, you should apply for a refund.
-
Luizrmy
- Posts: 1
- Joined: 24 Jul 2020, 04:29
- Gender: Female
Parcel to Brazil sitting since June 3rd in Heatrow
Hey there, Ive had the same problem, i posted my package to Brazil on the 29th of June 1st class with tracking and it is still stuck on Langley leaving UK, and i cant get any information on where it is, or when it will be delivered by or anything!! Do you think I should wait it out a little longer to see if it gets delivered or should I be contacting someone about it? Im so stuck!!