ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

What is happening with my parcel?

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
bassplayer2411
Posts: 8
Joined: 06 Jul 2020, 13:46
Gender: Male

What is happening with my parcel?

Post by bassplayer2411 »

Hi there, I don't know if this is the right place to ask but I ordered an item from the US (I'm in the UK) which is being delivered by USPS. My item departed the US a few days ago but for some reason has been sent to Japan. Here's the tracking info:
Tracking History
July 6, 2020
10:38 am
Departed,
TOKYO, JAPAN

June 29, 2020
12:01 pm
Departed,
CHICAGO, UNITED STATES

June 29, 2020
5:57 am
Arrived,
CHICAGO, UNITED STATES

June 28, 2020
12:55 pm
Processed Through Regional Facility,
CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER

June 28, 2020
In Transit to Next Facility,
June 27, 2020
1:15 pm
Arrived at USPS Regional Facility,
CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER

June 27, 2020
1:15 pm
Arrived at Regional Facility,
CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER

June 23, 2020
9:19 pm
Arrived at USPS Regional Origin Facility,
COPPELL TX DISTRIBUTION CENTER

June 23, 2020
2:48 pm
USPS in possession of item,
GRAND PRAIRIE, TX 75050

Can anyone explain what is going on? I'm in the UK so I have no idea why my parcel has been sent to Japan?
Any help would be appreciated. Thanks.
bmlodge
Posts: 16
Joined: 28 May 2020, 12:44
Gender: Male

What is happening with my parcel?

Post by bmlodge »

It's probably just a scan error. I had a parcel from the USA a while back which landed in the UK then 'departed back to the USA', it didn't and I received it a few days later.
Janet Brum
Posts: 886
Joined: 28 Sep 2016, 19:52
Gender: Female

What is happening with my parcel?

Post by Janet Brum »

Without the tracking number we can`t have a look for you.
Sir Henry
Posts: 1316
Joined: 24 Oct 2014, 00:33
Gender: Male

What is happening with my parcel?

Post by Sir Henry »

It's possible the seller gave you the incorrect tracking number.
"A third of the world's farmland is now useless due to soil degradation, yet we still keep producing mouths to feed. And what's you answer to that? Energy saving lightbulbs?"
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

What is happening with my parcel?

Post by Snaggletooth »

It is also possible that USPS put it on the wrong plane. Mistakes do happen. If this is the case then it should get redirected to the UK eventually.