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Package stuck at Heathrow MC

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Sherry
Posts: 13
Joined: 14 May 2020, 02:05
Gender: Female

Package stuck at Heathrow MC

Post by Sherry »

Personal, time-sensitive package stuck in Heathrow MC for over a week now. Is there a reason for this? If the package arrives much later it will be useless. Naturally disappointed.
Munchboii
EX ROYAL MAIL
Posts: 261
Joined: 15 Oct 2019, 21:25
Gender: Male

Package stuck at Heathrow MC

Post by Munchboii »

Sherry wrote:Personal, time-sensitive package stuck in Heathrow MC for over a week now. Is there a reason for this? If the package arrives much later it will be useless. Naturally disappointed.
Firstly there is a pandemic on so just be grateful there is even the ability to send mail. 2nd you're in the wrong channel go to "Customers". Air freight capacity is massively down due to no flights so sending international parcels is massively delayed. Give it 3 to 4 weeks
scoobydo79
Posts: 2039
Joined: 15 May 2011, 19:04
Gender: Male

Package stuck at Heathrow MC

Post by scoobydo79 »

My guess is it’s delayed while it’s processed for import or tax duty also