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China Shipping Not Allowed

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Mr_Bazooka
Posts: 1
Joined: 17 Apr 2020, 09:06
Gender: Male

China Shipping Not Allowed

Post by Mr_Bazooka »

Hi there,

Printed a £9 odd tracked delivery to Henan province, China, BUT local PO system wouldn't scan or accept inputted barcode number, so have RM stopped deliveries to China mainland?

Thanks in advance.

MrB
TrueBlueTerrier
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Joined: 30 Dec 2006, 10:29
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Location: On my couch

China Shipping Not Allowed

Post by TrueBlueTerrier »

I think for China you currently need a contact phone number for the receiver so that China Post can contact them. Perhaps if you didn't that may be why they refused, but I would have expected them to confirm this with you.

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Delays to deliveries in China
As a result of reduced air capacity and emergency delivery procedures being taken to contain the virus on the ground in China, it is inevitable that customers sending items to China are likely to experience delays to delivery.
For international mail (letters, parcels and Express Mail Service items) China Post are contacting the recipient by phone, before delivery, to agree a delivery preference. The recipient has the option for mail to be stored temporarily at the postal outlet, made available for pick-up from the outlet, or delivered to a smart parcel locker or via other non-face-to-face methods. As result of this process, delays are to be expected for inbound international mail to these areas of China.
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