ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Tracking stopped working? Internal Server Problems

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
MrKapil
Posts: 2
Joined: 23 Aug 2019, 19:17
Gender: Male

Tracking stopped working? Internal Server Problems

Post by MrKapil »

Hello,

I was tracking something earlier no problem, but now whenever I try and track the item via https://royalmail.com/track-your-item#/" onclick="window.open(this.href);return false; - it just says internal server problem in red letters. I've tried several other tracking numbers, as I run a business via eBay and they all report back the same thing. I've tried different devices, and from my phone using both my regular wifi and phone's internet all the same.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12117
Joined: 12 Nov 2008, 17:03
Gender: Male

Tracking stopped working? Internal Server Problems

Post by SpacePhoenix »

If you're on Twitter have you tweeted Royal Mail to let them know that the tracking server is down?
MrKapil
Posts: 2
Joined: 23 Aug 2019, 19:17
Gender: Male

Tracking stopped working? Internal Server Problems

Post by MrKapil »

Didn't see the point, as it's past 6pm so doubt they're paying attention.