ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Customs messed up the parcel value

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
mattling9
Posts: 11
Joined: 16 Jun 2019, 17:29
Gender: Male

Customs messed up the parcel value

Post by mattling9 »

Long sotry short, i ordered some switches from Canada for a Mechanical Keyboard. The switches were $14 and i paid $36 for tracked shipping, $52 total. I found it to be a bit odd that it has been at HWDC Langley for so long, but now i realise why.

The CN22 form from the buyer was probably hand written, with the value written as "$52.00" . I now have a letter from Boarder Force asking me to complete a C88 form because they believe the value of the parcel is $5200.

How to i rectify the problem and inform them the value is $52.00 not $5200?
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72628
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Customs messed up the parcel value

Post by TrueBlueTerrier »

This might help, https://www.gov.uk/government/publicati ... ost-bor286" onclick="window.open(this.href);return false;
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
k979aaa
Posts: 12578
Joined: 03 Sep 2007, 19:14
Gender: Male
Location: THE NORTH

Customs messed up the parcel value

Post by k979aaa »

Order new batch you will lose the postage but the item will be returned to sender if not good luck auctioning it off at $5200 but our customs guys need all the money they can get bet it is a performance bonus they are on!