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HELP!! Forgot to ask for tracking number

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karxlee
Posts: 3
Joined: 13 May 2019, 11:12
Gender: Female

HELP!! Forgot to ask for tracking number

Post by karxlee »

:sad:

Hello everyone, I really need some help, I sent 2 dresses back to the USA on Saturday and got proof of postage but forgot to ask for a tracking number, the recipient advised not to send it requiring a signature so stupidly I assumed the proof of postage receipt would be enough, but it's not.

Is there anyway I can obtain a tracking number now?

Thanks in advance.
TrueBlueTerrier
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HELP!! Forgot to ask for tracking number

Post by TrueBlueTerrier »

If the proof of posting has been printed by the Horizon system then there is a chance that the tracking number is printed on it.

Look for something in the following format

LL NNNN NNNN NGB (perhaps with no spaces)
(L = Letter - N = Numeral)

If not then as far as I am aware there is no way to get tracking number for an item already in transit. But perhaps a visit to the Post Office with a gift might persuade the staff to unofficially check if they can help.
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karxlee
Posts: 3
Joined: 13 May 2019, 11:12
Gender: Female

HELP!! Forgot to ask for tracking number

Post by karxlee »

Thanks for the quick reply,

I've checked and double checked the receipt and proof of postage there is nothing with GB at the end :cry I'll pop in the post office on my way home but I'm not holding out much hope.
Snaggletooth
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HELP!! Forgot to ask for tracking number

Post by Snaggletooth »

The Post Office’s till system automatically prints a proof of posting with a tracking number if the service has tracking. So if you have a PoP without a tracking number then there probably isn’t a tracking number.

The other check is to find the service used on the receipt. Standard and Economy don’t have tracking.
karxlee
Posts: 3
Joined: 13 May 2019, 11:12
Gender: Female

HELP!! Forgot to ask for tracking number

Post by karxlee »

Thanks so much for the replies and advise, it was sent as a standard parcel so no tracking number :cry

Totally my mistake.