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proof of delivery ? is this a thing of the past

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
gobsmackedchris
Posts: 1
Joined: 11 Aug 2018, 20:20
Gender: Male

proof of delivery ? is this a thing of the past

Post by gobsmackedchris »

I have just returned to using click and drop (personal account ) after using a business account wont be commenting on this here!
i have just spotted that all parcels i have sent first class and second class small and medium no longer come with a ref number to obtain a confirmation of delivery?
is this a discontinued service now along with lost parcel compensation that disappeared in small print a few months ago ?
i really can not understand what is going on has royal mail had a higher management change this just isn't the same royal mail from 6 months ago?
I am not digging at you guys on here (royal mail employees) just looking for insights is it a fault or is it policy
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joewyan
Posts: 382
Joined: 28 Jun 2016, 22:56
Gender: Male

proof of delivery ? is this a thing of the past

Post by joewyan »

gobsmackedchris wrote:I have just returned to using click and drop (personal account ) after using a business account wont be commenting on this here!
i have just spotted that all parcels i have sent first class and second class small and medium no longer come with a ref number to obtain a confirmation of delivery?
is this a discontinued service now along with lost parcel compensation that disappeared in small print a few months ago ?
i really can not understand what is going on has royal mail had a higher management change this just isn't the same royal mail from 6 months ago?
I am not digging at you guys on here (royal mail employees) just looking for insights is it a fault or is it policy
Did you pay for the signed delivery service? If so, this should have been evident on the label with the code etc.
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