There are 3 weeks since I'm waiting for my item to be shipped and on the tracking page there are 3 updates saying ARRIVED (MDN) AT HEATHROW WORLDWIDE DC ... any ideas why it's happening?
This is my tracking number: RZ256990315GB
Thank you!
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Item arrived at Heathrow Worldwide DC 3 times
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For help with tracking please see...HERE
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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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valip
- Posts: 2
- Joined: 23 Mar 2018, 08:12
- Gender: Male
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SpacePhoenix
- MAIL CENTRES/PROCESSING
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- Joined: 12 Nov 2008, 17:03
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Item arrived at Heathrow Worldwide DC 3 times
What country is it going to? Best guess is that either your country's customs or national postal service/operator is refusing it entry into your country but not marking that it's been refused entry. Does it contain any lithium batteries (and if it does how are they packed within the item?)
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valip
- Posts: 2
- Joined: 23 Mar 2018, 08:12
- Gender: Male
Item arrived at Heathrow Worldwide DC 3 times
It's going to Romania and the package is a keyboard. I think the problem may be that the address is not specified correctly, but the postal code is correct ... what should I do if that's the case?