Hi, I dispatched parcels at different dates collected by Royal Mail van collector. This NOT delivered parcel happens all the time. This week, we have approx 8-12 tracking numbers showing
"The system is currently unable to confirm the status of your item with reference .... Please try again later."
These are just some of the tracking reference showing the same message: KS479688505GB , KS479688094GB , KS479686853GB. and more...
Are these gone missing within Royal mail premises? What's going on?
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The system is currently unable to confirm the status of your item with reference .... Please try again later.
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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TrueBlueTerrier
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The system is currently unable to confirm the status of your item with reference .... Please try again later.
See my response to your other post. But if this is happening all the time and you have a Business Account, I'd suggest contacting the manager responsible for it at Royal Mail. You might also consider Tracked Signed for as these are scanned throughout their journey.
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