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Spec Delivery not scanned

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DeePee
Posts: 3
Joined: 25 Nov 2015, 08:19
Gender: Male

Spec Delivery not scanned

Post by DeePee »

Good Morning - first time on this forum: what a great idea, I'd rather talk to an unofficial source than the official customer service any day. Less corporate faffing! I'm not a twitter user anyway otherwise I would have gone there first - but could someone here help, please?

I have an item due today next day spec delivery. Sender confirms it was shipped yesterday in Scotland. However, the usual scans aren't appearing on 'track and trace'. It still says "

Status: Please come back later

Special Delivery Guaranteed™ items are first tracked when they have reached our mail centre. This may be late in the evening on the day the item was sent.

Information on your Special Delivery Guaranteed™ item is not yet available."

I'm really hoping this means that it's just been rushed through the network with no time for scans... but this has never happened before. Usually in the morning after shipping I see several scans including 'Arrived at local Royal Mail Delivery Office'. Often by 0900 it even says 'out for delivery'... So to see nothing now makes me think something's up.

Can anyone help shed some light on this please?

Thanks for your time
DeePee
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TrueBlueTerrier
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Posts: 72626
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Spec Delivery not scanned

Post by TrueBlueTerrier »

Did they send it through a Post Office or RM direct, because with that tracking result it doesn't appear to have entered the system yet, though its possible they gave you the wrong number.
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DeePee
Posts: 3
Joined: 25 Nov 2015, 08:19
Gender: Male

Re: Spec Delivery not scanned

Post by DeePee »

Thanks for the reply True Blue, I'm waiting to hear back about those questions and for double confirmation it was posted. Their system says shipped yesterday and provides the tracking number. Postie generally brings specials with mail at around 12, so won't be long before we know either way. I'll post back with any update from the sender.

Thanks again
DeePe
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DeePee
Posts: 3
Joined: 25 Nov 2015, 08:19
Gender: Male

Re: Spec Delivery not scanned

Post by DeePee »

Call back the search party, it's arrived! Peg that up to experience then.
Thanks again for taking an interest.
DeePe
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