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Parcel to Tahiti

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marshy11
Posts: 5
Joined: 31 May 2015, 14:16
Gender: Female

Parcel to Tahiti

Post by marshy11 »

Hi all,

I wonder if someone would be able to assist with a query please. I recently sent two parcels to Tahiti.

One was sent International Signed For, the other ordinary airmail.

The ISF tracking is showing:

"Your item, posted on 29/05/15 with reference **************** has been passed to the overseas postal service for delivery in INDONESIA."

My concern - and my customer's concern - is of course, that Tahiti (French Polynesia) is nowhere near Indonesia.

The full tracking shows:

30/05/15 AM DESPATCHED TODJAKARTA INDONESIA INDONESIA
30/05/15 00:59 RECEIVEDUNKNOWN BAG - MISSING DUN HEATHROW WORLDWIDE DC
29/05/15 19:32 DESPATCHABLE TOHEATHROW WORLDWIDE DC BRISTOL MAIL CENTRE
29/05/15 19:12 COLLECTED BRISTOL MAIL CENTRE
29/05/15 16:19 ACCEPTED AT POL

Is it likely that this is a misrouted parcel or that Indonesia would be the natural route for a parcel to Tahiti.

Thanks for any help.
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TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72626
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Parcel to Tahiti

Post by TrueBlueTerrier »

its a case of Human error - they have not read the destination correctly obviously. The good news is that the standard practice worldwide is to send it on to the correct country. It should only cause a slight delay.
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marshy11
Posts: 5
Joined: 31 May 2015, 14:16
Gender: Female

Re: Parcel to Tahiti

Post by marshy11 »

Thank you for the reply.
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