Just got back from posting an lp and a single for £5.65. Last week I sent 2 lps 1st class within the UK for £3, the difference this time was they used a box to check the dimensions and said it was too big hence the higher price. On my return I have measured an identical cardboard mailer and it's dimensions are 35cm x 34 x a variable depth of up to 3cm. This would put it in the small parcels category would it not?
I can only think that someone got their geometry wrong when constructing the box or they didn't take into account that a parcel up to 8cm thick would not fit right into the corners, therefore poking above the top of the box.
I am going off the dimensions quoted on the P.O. Website for a small parcel.
Anyone any ideas?
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Post office peeps please help sort this out
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Sidley
- Posts: 653
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barrowc
- EX ROYAL MAIL
- Posts: 383
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Re: Post office peeps please help sort this out
The box we have is for the deep version of small parcel - 350 x 250 x 160mm. We have a plastic template for the wide version of small parcel - 450 x 350 x 80mm. Sounds like your item qualified as a small parcel under the wide dimensions
Not sure if PO counters have a box for both versions but I've only ever seen boxes for the deep version in Royal Mail
Not sure if PO counters have a box for both versions but I've only ever seen boxes for the deep version in Royal Mail
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Sidley
- Posts: 653
- Joined: 16 Jun 2012, 22:01
- Gender: Male
Re: Post office peeps please help sort this out
First time I had seen one either. I'll go down later and have a word.
Cheers for the info bud.
S.
Cheers for the info bud.
S.