On both occasions the public counter people at the D.O. seemed unaware that tracking was required & I took the 1st item back to be tracked with their PDA 'thingy'-but no signature was required.
My (daft?) question is this-the next time I visit the D.O. should I get the second item tracked(to avoid RM being ripped off with a claim for non-delivery) or just forget it?
Thanks in advance!