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SD delays?

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For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Dj9928
Posts: 32
Joined: 23 Dec 2010, 18:11
Gender: Male

SD delays?

Post by Dj9928 »

Is anyone else having issues? Item sent out on Monday, on Tuesday morning it said we expect to deliver before the guaranteed time, 1pm came and went, tracking then changed to progressing through our network and has been like that since.

I called RM who said the item was received on 20th at Jubilee mail centre and hasn't been scanned since.

I sent an item from here in NI to Peterborough on Tuesday SD it was delivered yesterday.

I've also had regular mail so I can only assume a hold up at Jubilee Mail centre. Anyone else having SD issues?
TeeferTiger
EX ROYAL MAIL
Posts: 2783
Joined: 22 Dec 2008, 13:56
Gender: Female
Location: Welsh Wales

Re: SD delays?

Post by TeeferTiger »

Dj9928 wrote:Is anyone else having issues? Item sent out on Monday, on Tuesday morning it said we expect to deliver before the guaranteed time, 1pm came and went, tracking then changed to progressing through our network and has been like that since.

I called RM who said the item was received on 20th at Jubilee mail centre and hasn't been scanned since.

I sent an item from here in NI to Peterborough on Tuesday SD it was delivered yesterday.

I've also had regular mail so I can only assume a hold up at Jubilee Mail centre. Anyone else having SD issues?
The SD guarantee is no longer guaranteed while the bad weather and what not is going on. That should have been explained to you when you sent it :neutral:

Some M/Cs have struggled getting the mail through but they're trying their best to get it all shifted!
Does this rag smell of chloroform to you?
Dj9928
Posts: 32
Joined: 23 Dec 2010, 18:11
Gender: Male

Re: SD delays?

Post by Dj9928 »

It was explained, but they also said it should be here before Xmas, it seems to have got stuck at the first hurdle.
TeeferTiger
EX ROYAL MAIL
Posts: 2783
Joined: 22 Dec 2008, 13:56
Gender: Female
Location: Welsh Wales

Re: SD delays?

Post by TeeferTiger »

Dj9928 wrote:It was explained, but they also said it should be here before Xmas, it seems to have got stuck at the first hurdle.
Just checking you weren't missold it! Hope it arrives for you :)
Does this rag smell of chloroform to you?
DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Re: SD delays?

Post by DGP1 »

I was delivering SD items today dated from 17th to the 22nd (and one even came in the normal packet bag) so your packet should come (even if the manager has to come out with it himself :wink: ).
I'm preparing myself for the zombie invasion, rule number 1 - Cardio