recorded Sign for

Post by **rhodod** » 28 Oct 2008, 14:47

Hi all,

i bought a playstation 3, 2 weeks ago and the seller had problems so couldnt post till the 23rd which was thursday.

Now im assuming she has sent it the cheapest possible which would be 2nd class royal mail recorded signed for ( to proof she posted it)

does this take longer than 3 working days?

because she gave me the tracking number on thursday morning and i still havent received anything??

Thanks

Post by **Thorby Bislam** » 28 Oct 2008, 18:00

Have you tried tracking the item ? here ...http://track.royalmail.com/portal/rm/tr ... entication

Post by **rhodod** » 28 Oct 2008, 19:31

yes all i get is this message

"Come back Later"

Recorded Signed For™ items are only tracked after the item has been delivered. Depending on whether the item was sent first or second class, this may be a few days after posting. Please try again later.

Information on your item is not yet available online.

There was no post delivered to any of the houses in our Village today..... weird

Stormproof · Post by **Stormproof** » 28 Oct 2008, 21:20

I am very surprised that something of that value was sent Recorded Delivery, if your item is lost/missing you would not beable to claim the full cost. Lets hope it arrives with no problems.

DGP1 · Post by **DGP1** » 28 Oct 2008, 21:30

My advice would be to phone the delivery office in the morning and ask them what is going on.

Post by **rhodod** » 29 Oct 2008, 10:28

i have rang several tims and no answer.

i live in a small village of about 30-40 houses and there is always someone whop gets post, however there was no postman yesterday and no sign of one today.

Post by **rhodod** » 29 Oct 2008, 16:12

went into the Delivery office for our post after ringing them over and over again and no answer.

2 girls sitting doing nothing. So explained my situation, gave them the tracking number DV 0565 7741 2GB and they told me it wasnt in there system as its a recorded Signed for.

I said ok, but it was posted on thursday so why has it taking so long? She said wait till the end of the week.....

I asked why we didnt get our posty delivering yesterday and she said if there isnt enough post for our area they will wait till the next day and see

if there is more post to send out. Shocking.

So i dont have my item or my answer. back to square one.

DGP1 · Post by **DGP1** » 29 Oct 2008, 16:36

I asked why we didnt get our posty delivering yesterday and she said if there isnt enough post for our area they will wait till the next day and see

if there is more post to send out. Shocking.

I thought that the USO made it law that all mail was to be delivered everyday, I'm sure Teebs can point out the exact law

Anyway this is the successor to Postwatch if you want to make a complaint http://www.consumerdirect.gov.uk/Energy ... Post/post/

Post by **TrueBlueTerrier** » 29 Oct 2008, 17:11

disgruntledpostie1 wrote: I thought that the USO made it law that all mail was to be delivered everyday, I'm sure Teebs can point out the exact law

http://www.opsi.gov.uk/ACTS/acts2000/uk ... 2#pt1-l1g4

Provision of a universal postal service: meaning

(1) For the purposes of this Act and subject to subsection (2), a universal postal service is provided if—

(a) except in such geographical conditions or other circumstances as the Commission considers to be exceptional—

(i) at least one delivery of relevant postal packets is made every working day to the home or premises of every individual or other person in the United Kingdom or to such identifiable points for the delivery of relevant postal packets as the Commission may approve, and

(ii) at least one collection of relevant postal packets is made every working day from each access point,

(b) a service of conveying relevant postal packets from one place to another by post and the incidental services of receiving, collecting, sorting and delivering such packets are provided at affordable prices determined in accordance with a public tariff which is uniform throughout the United Kingdom, and

(c) a registered post service is provided at such prices.

(2) For the purposes of subsection (1)—

(a) the interruption, suspension or restriction of any service in cases of emergency, or

(b) the conclusion with customers of individual agreements as to prices,

shall not be taken to preclude the provision of a universal postal service.

(3) References in this Act to a universal service provider shall be construed as references to any person—

(a) whose identity is notified by the Secretary of State to the European Commission in accordance with Article 4 of the Postal Services Directive as that of a person providing a universal postal service or a part of such a service in the United Kingdom, and

(b) on whom the Secretary of State has served a notice informing him of that fact and the fact that he will be treated as a universal service provider for the purposes of this Act.

(4) If no-one falls within subsection (3) because there is no Community obligation to notify the European Commission of the identity of a person providing a universal postal service or a part of such a service in the United Kingdom, references in this Act to a universal service provider shall be construed as references to any person who is treated by the Secretary of State as a universal service provider for the purposes of this Act and on whom the Secretary of State has served a notice informing him of that fact.

(5) The Secretary of State shall take such steps as he considers appropriate for the purpose of bringing to the attention of the public the identity of any person who is a universal service provider for the purposes of this Act.

(6) References in this Act to the provision of a universal postal service shall, in relation to a universal service provider who provides part of a universal postal service, be construed as references to the provision of that part of such a service.

(7) In this section—

* “access point” means any box, receptacle or other facility provided by a universal service provider for the purpose of receiving relevant postal packets, or any class of relevant postal packets, for onwards transmission in connection with the provision of a universal postal service,

* “permitted limits”, in relation to the dimensions of a postal packet, means the minimum and maximum dimensions laid down in the [Cm 2837.] Convention and the Agreement concerning Postal Parcels adopted by the Universal Postal Union, and

* “relevant postal packets” means postal packets whose weight does not exceed 20 kilograms and whose dimensions fall within permitted limits.

Post by **rhodod** » 29 Oct 2008, 18:11

thanks guys.

i reckon a playstation 3 with 11 games etc would weight about 7kg.

Could she have sent it 2nd class, recorded Signed for?

Its a week 2moro since she sent it and i have nothing, and the website says my item is not delivered yet.

Post by **rhodod** » 30 Oct 2008, 13:09

thats been 1 full week now.

rang the customer service, they told me all i can do is sit and wait for it to come.....

on there screen its not been delivered yet.

Shambles

Stormproof · Post by **Stormproof** » 30 Oct 2008, 15:25

Has the seller definately posted it or are they just giving you a recorded delivery sticker number that they have'nt used yet? Did the seller get a certificate of posting? If they have ask them to scan you a copy. Sounds a bit suss to me

Post by **rhodod** » 30 Oct 2008, 15:30

Nope, i apid her on the 15th, then on the 23rd she gave me DV 0565 7741 2GB

now im taking it she must have posted it, she also said in her email after i said i would involve the police

"There is more then enough cctv evidence to prove i posted your item"

im starting to think either ive been had or RM have lost my parcel.

Could she have got the Label and not posted it?

or when she got the tracking number would they take the parcel from her?

Stormproof · Post by **Stormproof** » 30 Oct 2008, 15:39

rhodod wrote:Nope, i apid her on the 15th, then on the 23rd she gave me DV 0565 7741 2GB

now im taking it she must have posted it, she also said in her email after i said i would involve the police

"There is more then enough cctv evidence to prove i posted your item"

im starting to think either ive been had or RM have lost my parcel.

Could she have got the Label and not posted it?

or when she got the tracking number would they take the parcel from her?

Anyone can get hold of Recorded Labels, do contact her again and ask her for a copy of the receipt from the PO, that should have the Recorded number on aswell.

Post by **rhodod** » 30 Oct 2008, 15:49

i have, over and over again. she hasnt replied back since monday afternoon.

So looks like ive been had.