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Changing banks

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
Walter sobchak
Posts: 479
Joined: 13 Feb 2014, 04:46
Gender: Male

Changing banks

Post by Walter sobchak »

My bank(Santander) are closing in my town and the nearest branch is over 30 miles away so I’m having to change banks but I’m not sure how I go about getting my wages paid into my new bank account?

Haven’t had to worry about this before as I’m sure it was all done by filling out a form or HR 26 years ago when I first started.
Hitcher
Posts: 1497
Joined: 20 Sep 2009, 09:59
Gender: Male

Re: Changing banks

Post by Hitcher »

I've changed banks more time than I can remember because of the signup bonuses but each time they've taken care of everything.
Perseus
Posts: 1102
Joined: 21 Feb 2024, 16:45
Gender: Male

Re: Changing banks

Post by Perseus »

You can do it easily on the app. On the My personal info tab, then banking.
Walter sobchak
Posts: 479
Joined: 13 Feb 2014, 04:46
Gender: Male

Re: Changing banks

Post by Walter sobchak »

Hitcher wrote:
08 Feb 2026, 14:02
I've changed banks more time than I can remember because of the signup bonuses but each time they've taken care of everything.
Who has. The bank or HR?
mjd24
Posts: 1403
Joined: 11 May 2008, 18:48

Re: Changing banks

Post by mjd24 »

The banks sort it all for you. I have made thousands of pounds changing banks over the last few years and getting their switch bonuses. Usually get £150-£200 per switch.
Hitcher
Posts: 1497
Joined: 20 Sep 2009, 09:59
Gender: Male

Re: Changing banks

Post by Hitcher »

Walter sobchak wrote:
08 Feb 2026, 14:33
Hitcher wrote:
08 Feb 2026, 14:02
I've changed banks more time than I can remember because of the signup bonuses but each time they've taken care of everything.
Who has. The bank or HR?
The banks.
Perseus
Posts: 1102
Joined: 21 Feb 2024, 16:45
Gender: Male

Re: Changing banks

Post by Perseus »

Once you have your new account and sort code numbers, you can do it on the app.
You'll obviously need to open the new account yourself.
Sean06
Posts: 2415
Joined: 20 Nov 2023, 16:50
Gender: Male

Re: Changing banks

Post by Sean06 »

Perseus wrote:
08 Feb 2026, 18:00
Once you have your new account and sort code numbers, you can do it on the app.
You'll obviously need to open the new account yourself.
If posters are saying the bank does it all why need to use the app?
Perseus
Posts: 1102
Joined: 21 Feb 2024, 16:45
Gender: Male

Re: Changing banks

Post by Perseus »

Sean06 wrote:
08 Feb 2026, 18:50
Perseus wrote:
08 Feb 2026, 18:00
Once you have your new account and sort code numbers, you can do it on the app.
You'll obviously need to open the new account yourself.
If posters are saying the bank does it all why need to use the app?
You open a new bank account with a new bank, how on earth do they know who your wages come from?
People saying 'your bank deals with everything' is untrue. You can transfer standing orders, direct debits etc, (i.e outgoings) but they have zero remit to arrange payments INTO your account, i.e. wages. That is up to the customer. Otherwise you are risking the payment bouncing back/being delayed.

Currently, RM will pay your wages into your stipulated bank account, you can check these details on the app, MY PERSONAL INFO > BANKING. There you will see your current (old) bank account and sort code. You need to get a new account then go onto the RM app and change this to new account numbers.
gfte
Posts: 97
Joined: 07 Sep 2021, 12:57
Gender: Male

Re: Changing banks

Post by gfte »

Payroll will get a notification with the new sort code and account number if you use the switching service. The bank do indeed know where payments are coming from. Money doesn't just magically fall in to your account.

https://www.bacs.co.uk/media/1k2gnxce/l ... etails.pdf

Perseus wrote:
08 Feb 2026, 20:09


You open a new bank account with a new bank, how on earth do they know who your wages come from?
People saying 'your bank deals with everything' is untrue. You can transfer standing orders, direct debits etc, (i.e outgoings) but they have zero remit to arrange payments INTO your account, i.e. wages. That is up to the customer. Otherwise you are risking the payment bouncing back/being delayed.
It is good practice to update it yourself, yes, but it's the switching service being discussed here. The bank do know. They have an exact remit under the switching service. And they will forward payments made to the old details.
Perseus
Posts: 1102
Joined: 21 Feb 2024, 16:45
Gender: Male

Re: Changing banks

Post by Perseus »

Happy to be corrected :thumbup
It's just been my personal experience of doing it, using 'best practice' as you say.
Sean06
Posts: 2415
Joined: 20 Nov 2023, 16:50
Gender: Male

Re: Changing banks

Post by Sean06 »

Perseus wrote:
08 Feb 2026, 20:52
Happy to be corrected :thumbup
It's just been my personal experience of doing it, using 'best practice' as you say.
So that rant at me was all in vain :Very Happy
mjd24
Posts: 1403
Joined: 11 May 2008, 18:48

Re: Changing banks

Post by mjd24 »

Perseus wrote:
08 Feb 2026, 20:09
Sean06 wrote:
08 Feb 2026, 18:50
Perseus wrote:
08 Feb 2026, 18:00
Once you have your new account and sort code numbers, you can do it on the app.
You'll obviously need to open the new account yourself.
If posters are saying the bank does it all why need to use the app?
You open a new bank account with a new bank, how on earth do they know who your wages come from?
People saying 'your bank deals with everything' is untrue. You can transfer standing orders, direct debits etc, (i.e outgoings) but they have zero remit to arrange payments INTO your account, i.e. wages. That is up to the customer. Otherwise you are risking the payment bouncing back/being delayed.

Currently, RM will pay your wages into your stipulated bank account, you can check these details on the app, MY PERSONAL INFO > BANKING. There you will see your current (old) bank account and sort code. You need to get a new account then go onto the RM app and change this to new account numbers.
Nonsense.