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NO update on my parcel status

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juri1203
Posts: 1
Joined: 17 Jun 2023, 10:26
Gender: Female

NO update on my parcel status

Post by juri1203 »

I sent my parcel for a return two days ago via RM 48, but I haven't received any update since the package was received in London Central MC. It should have been delivered today, so I'm worried the parcel has been missing or lost. What should I do?
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Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
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Re: NO update on my parcel status

Post by Snaggletooth »

You don't need to do anything. This is a return so if it is lost then it is the retailer's problem, not yours.
TrueBlueTerrier
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Re: NO update on my parcel status

Post by TrueBlueTerrier »

Tracked Returns are treated differently and without knowing the returns system for a particular company its possible that the MC is the last point for scans of that particular company.
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SpacePhoenix
MAIL CENTRES/PROCESSING
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Re: NO update on my parcel status

Post by SpacePhoenix »

TrueBlueTerrier wrote:
19 Jun 2023, 11:19
Tracked Returns are treated differently and without knowing the returns system for a particular company its possible that the MC is the last point for scans of that particular company.
Nope, they get treated as if they were Tracked 48, which they are sorted together with