I sent a package by Special Delivery, but stupidly forgot to add a return address. It was refused, as it turns out the address was incorrect.
This is the tracking information I see on RM web site:
Wednesday 01 February 2023
09:46
Delivered to PO Box by
National Return Centre
Tuesday 31 January 2023
16:32
Item Despatched to National Return Centre
Home Counties North MC
16:10
Item received at
Home Counties North MC
13:34
Refused - Returned to Sender
Hatfield AL DO
My question is - where is the package now, and how can I go about getting it back? I've tried to contact RoyalMailHelp on twitter but no one responded, and have not had a chance to phone the helpline yet.
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Undelivereed special delivery - no return address
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For help with tracking please see...HERE
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Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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spicyhotone
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Snaggletooth
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Re: Undelivereed special delivery - no return address
You need to complete a lost parcel form (P58inland, or online equivalent).