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Parcel Stuck At Northampton Peak Parcel Hub

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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C457
Posts: 2
Joined: 20 Dec 2022, 12:07
Gender: Male

Parcel Stuck At Northampton Peak Parcel Hub

Post by C457 »

Hi All

Expecting an item from China, Was hoping that it would arrive before Christmas

Tracking is showing as: Northampton Peak Parcel Hub, Item Received

Never seen them go to the Parcel Hub before, Normally go to the local Delivery Office

No update from there since 14th December

Chances of it arriving before xmas ?
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Parcel Stuck At Northampton Peak Parcel Hub

Post by Snaggletooth »

C457 wrote:
20 Dec 2022, 12:11
Hi All

Expecting an item from China, Was hoping that it would arrive before Christmas

Tracking is showing as: Northampton Peak Parcel Hub, Item Received

Never seen them go to the Parcel Hub before, Normally go to the local Delivery Office
This doesn’t look quite right. What is the full tracking please?

Also, does the tracking number end GB or CN? That tells you what country the parcel is entering the mail system via.
C457
Posts: 2
Joined: 20 Dec 2022, 12:07
Gender: Male

Re: Parcel Stuck At Northampton Peak Parcel Hub

Post by C457 »

Tracking ends in GB

Shows this:

2022-11-17 13:30

Sender despatching item

2022-12-14 04:52

Northampton Peak Parcel Hub, Item Received
Remi199213
Posts: 1
Joined: 20 Dec 2022, 17:40
Gender: Male

Re: Parcel Stuck At Northampton Peak Parcel Hub

Post by Remi199213 »

I'm having issue as well, I sold an item through global shipping programme and sent it next day as 48tracked and it was collected from home on 6th on December. For some reason it end up in Northampton Peak Parcel Hub on 10th of December and since then there no updates.
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Parcel Stuck At Northampton Peak Parcel Hub

Post by Snaggletooth »

C457 wrote:
20 Dec 2022, 17:23
Tracking ends in GB
This means that you parcel is (or will be) posted in the United Kingdom.

Some overseas sellers (mainly from China) ship items over to the UK in bulk. Once here, they split the consignment down into individual parcels and post them here. So they only enter the mail system once in the UK. The giveaway is the the GB on the end of the tracking number: it would be CN if posted in PR China, HK if posted in Hong Kong etc.
C457 wrote:
20 Dec 2022, 17:23
2022-12-14 04:52

Northampton Peak Parcel Hub, Item Received
This doesn't look like mail tracking to me. I suspect it marks the arrival of the container at the place where they will break it down.
C457 wrote:
20 Dec 2022, 17:23
2022-11-17 13:30

Sender despatching item
RM use this message for at least two completely different things. In this context, it means that the sender has raised a sales order with RM and told RM that they will be using this specific tracking number. It does not mean that the item has been posted. Depending on the service used, you should see tracking within Royal Mail's pipeline and once delivery is attempted. However, tracking seems to be a bit patchy at the moment due to the strikes etc.

Unless the seller confirms whether or not this has been posted, and when that happened, it is very hard to speculate on when this will arrive.
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Parcel Stuck At Northampton Peak Parcel Hub

Post by Snaggletooth »

Remi199213 wrote:
20 Dec 2022, 17:52
I'm having issue as well, I sold an item through global shipping programme and sent it next day as 48tracked and it was collected from home on 6th on December. For some reason it end up in Northampton Peak Parcel Hub on 10th of December and since then there no updates.
I suspect that this is going through the process I described in my last post, but in reverse.
Cheryl57
Posts: 1
Joined: 21 Dec 2022, 14:03
Gender: Female

Re: Parcel Stuck At Northampton Peak Parcel Hub

Post by Cheryl57 »

Parcel has been sitting at Northampton Peak Parcel Hub for 10 days now, no update from the HUB. Other Royal Mail parcels not stuck at this HUB have been received way before now. Would be good if the HUB could give some information on why things are particularly held up - strike action aside -and whether there is any chance that backlog may be addressed anytime soon?
Snaggletooth
EX POST OFFICE
Posts: 2226
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Parcel Stuck At Northampton Peak Parcel Hub

Post by Snaggletooth »

Cheryl57 wrote:
21 Dec 2022, 14:14
Parcel has been sitting at Northampton Peak Parcel Hub for 10 days now, no update from the HUB. Other Royal Mail parcels not stuck at this HUB have been received way before now. Would be good if the HUB could give some information on why things are particularly held up - strike action aside -and whether there is any chance that backlog may be addressed anytime soon?
See my replies above: I don’t think Northampton Peak Parcel Hub is part of Royal Mail.
Davidr19781
Posts: 1
Joined: 13 Feb 2023, 20:22
Gender: Male

Re: Parcel Stuck At Northampton Peak Parcel Hub

Post by Davidr19781 »

I have the same message when tracking on RM site. Did you finally receive your package and did you have to do anything to get it?
Business15
Posts: 82
Joined: 08 Jan 2021, 22:29
Gender: Male

Re: Parcel Stuck At Northampton Peak Parcel Hub

Post by Business15 »

2 weeks ago i had a parcel stuck here for over 7 days going UK to UK.

It is normal at the moment.
sundar1979
Posts: 1
Joined: 06 Mar 2023, 12:29
Gender: Male

Re: Parcel Stuck At Northampton Peak Parcel Hub

Post by sundar1979 »

We have your item at Northampton Peak Parcel Hub and its on its way. More information will be available as it travels through our network.
Tracking number:
LG044639738GB
Service used:
International Tracked
I have posted this on 21st Feb and its still in UK on 6th March. Do we know whats happening with royal mail? The parcel is to reach Mumbai, India.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72629
Joined: 30 Dec 2006, 10:29
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Location: On my couch

Re: Parcel Stuck At Northampton Peak Parcel Hub

Post by TrueBlueTerrier »

https://www.royalmail.com/international ... t-bulletin Royal mail got hacked a few months ago, they are still sorting things out. Their lastest update says.
Service Update
Export

Delivery of International items may take slightly longer than usual.

Customers using International Tracked / International Tracked and Signed services may notice different tracking information as items leave the UK.

We are seeing some delays to some Tracking events in a small number of destinations.

As we continue to work with our partners to resolve this, if you cannot see tracking information for your items then it is likely to be available on the overseas’ Posts own tracking websites.
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passengerpigeon
Posts: 41
Joined: 31 Oct 2021, 22:00
Gender: Male

Re: Parcel Stuck At Northampton Peak Parcel Hub

Post by passengerpigeon »

There are significant delays - weeks/months - to every international destination. Parcels are going on a tour of England before finally being sent out. Sone items from November - stuck due to strike action then cyber attack - still stuck in the UK.
Items being accepted at Post Office when that restarted a couple of weeks ago are also now stuck.
Some items leaving but it's down to a toss of a coin.

A new system is apparently being worked on but who knows when it will be ready?
NKANTHETI
Posts: 1
Joined: 09 Mar 2023, 07:54
Gender: Male

Re: Parcel Stuck At Northampton Peak Parcel Hub

Post by NKANTHETI »

My parcel to Kolkata(India) stuck at Northampton Peak Parcel Hub for a week now. Any chances of it reaching Destination with in next few days? It's really urgent.
Florin Adrian 1970
Posts: 1
Joined: 23 Mar 2023, 12:59
Gender: Male

Re: Parcel Stuck At Northampton Peak Parcel Hub

Post by Florin Adrian 1970 »

My parcel stuck at Northampton peak Parcel hub since 14.03 . Is it OK please to wait more than 8 days? Is international Tracked service.

Tracking no is LE043370428GB. The destination is Romania.

Thank you.