ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

incorrect address

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
CarolynFiddes
Posts: 1
Joined: 25 May 2022, 07:29
Gender: Female

incorrect address

Post by CarolynFiddes »

I posted a parcel on Thurs 19th May to a correct address but an incorrect postcode - I put W1 1SL which does not exist instead of W5 1SL. The rest of the address is correct - Flat 24, Stanley Court, 1 Woodfield Road Ealing. Reference Number 0212-173F-0149-74F0. How do I get it returned? Unfortunately I did not put on a return address
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72629
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: incorrect address

Post by TrueBlueTerrier »

There is still a chance that the item will be delivered if you included Ealing in the address on the parcel. But as parcels can be sorted by machines these days, the incorrect postcode may have delayed it.

However, even now your best bet to get it returned if it does not get delivered is to fill out a claim form https://personal.help.royalmail.com/app ... VRJTIxJTIx.

Fill in the details as much as possible so that if it is undelivered the Returns Letter branch can search their database and identify and return the parcel. The more details you can give the better the chance.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.