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Why is RM 48 not being scanned on delivery?

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Business15
Posts: 82
Joined: 08 Jan 2021, 22:29
Gender: Male

Why is RM 48 not being scanned on delivery?

Post by Business15 »

Why is RM 48 not being scanned on delivery?

More than 30% of RM48 with delivery confirmation are not being scanned on delivery?

Is there a reason for this?

Thanks.
Last edited by Business15 on 24 Feb 2022, 19:52, edited 1 time in total.
2yearpostie
Posts: 1839
Joined: 03 Mar 2020, 15:36
Gender: Male

Re: Why is RM 48 not being scanned on delivery?

Post by 2yearpostie »

Where have you got that figure from?

Is it stuff your sending or in general?
Business15
Posts: 82
Joined: 08 Jan 2021, 22:29
Gender: Male

Re: Why is RM 48 not being scanned on delivery?

Post by Business15 »

Most of the stuff we have sent out, sorry it is around 3 in 10 to be exact.

My phone used predictive text.
adam.davies
Posts: 3
Joined: 18 Oct 2020, 18:51
Gender: Male

Re: Why is RM 48 not being scanned on delivery?

Post by adam.davies »

I queried this with Royal Mail as a lot of our RM 48 & 24's were not getting scanned upon delivery and I was surprised to find out Royal Mail are under no obligation to scan items using those two services (different for Tracked 48 & 24 - but even then they are not always scanned due to equipment failure)