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Retention exceeded - national returns centre
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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FirstPost
- Posts: 669
- Joined: 16 Aug 2018, 09:37
- Gender: Female
Retention exceeded - national returns centre
An item that I sold to someone is being held, how do I receive the item back or the original customer recieve their item? I didn't enclose any return information but have proof of postage.
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Snaggletooth
- EX POST OFFICE
- Posts: 2226
- Joined: 13 Sep 2011, 20:17
- Gender: Male
Re: Retention exceeded - national returns centre
Contact Royal Mail customer services or submit a lost parcel claim.