My pack is reported to have arrived to Italy on September 20 by the RM tracking service but on the italian tracking service it's still missing and they told me they haven't received it yet.
tracking number is RN469796995GB
What can I do?
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Item is still missing
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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SpacePhoenix
- MAIL CENTRES/PROCESSING
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Re: Item is still missing
It's probably stuck in Italian customs. What's the contents, just in case it's something that might fall foul of Italian customs rules