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Securing mail delivered to external mail boxes.

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woopesh
EX ROYAL MAIL
Posts: 230
Joined: 30 Dec 2015, 22:02
Gender: Male

Securing mail delivered to external mail boxes.

Post by woopesh »

Ex postman here.

I’ve moved into a new build development with external post boxes that are being thieved from. So the managing agent installed restrictors, which are metal plates ramping up internally at 45 degrees from the bottom of the letterbox to leave a small slit at the top. Letters are supposed to be passed through this slit and fall down behind the metal plate / ramp.

The problem is mail gets caught on the ramp or in the slit and its even easier to get mail out, unless you very deliberately feed letters through the slit, stick your fingers in and push them down.

I’ve talked to the postie and rightly he says he won’t do this as it cuts up his hands. The residents in the development are incensed that the postie isn’t doing his job properly and thinks mass complaints to Royal Mail will resolve the issue.

Is there anything that says he has to do this? I remember I was told, once the mail is in, then Royal Mail aren’t responsible. A flap covers the ramp / slit :chuckle so technically the mail is in. And here must be a health and safety aspect to this too, where the postie can refuse on grounds of not wanting to shred his fingers up.

Given this, what’s the best way to proceed to secure the mail?

I remember from my postie days moving mailboxes inside incurred hefty RM fees, but that seems to be the best solution. I remember from fishing out mis delivered mail that most external postboxes were pretty insecure. Only a couple of designs thwarted me, one was super deep and another had serrated edges inside.

Any ideas that will stop the mail theft will be greatly appreciated, the cheaper the better!
2yearpostie
Posts: 1839
Joined: 03 Mar 2020, 15:36
Gender: Male

Re: Securing mail delivered to external mail boxes.

Post by 2yearpostie »

Health and Safety always comes first. Is there anyway you can put a normal letter box in your door and give RM the code to any shared doorways to get to each apartment?
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POSTMAN
SITE ADMINISTRATOR
Posts: 32737
Joined: 07 Aug 2006, 03:19
Gender: Male

Re: Securing mail delivered to external mail boxes.

Post by POSTMAN »

Obviously you guys would have to have a word with your managing agent and give him a clip round the ear.
In the mean time you can have your mail held at the DO for manual collection. That has to be safer especially in these times.

KEEPSAFE
I'm sure as well that there is a service where you can have your mail held and you can pick it up when you want for longer periods.

We’re no longer accepting new applications for our Mail Collect Service
. Oops...
https://personal.help.royalmail.com/app ... -customers
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.