It costs £9 in a taxi each way to my local delivery office, there aren't any bus routes close to the office either. Thanks for the suggestion though.Stormproof wrote:Mail Collect http://www.royalmail.com/delivery/outbo ... il-collect" onclick="window.open(this.href);return false;
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Delivering to Flats
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youthnovels
- Posts: 16
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- Gender: Female
Re: Delivering to Flats
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TrueBlueTerrier
- FORUM ADMINISTRATOR
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Re: Delivering to Flats
clashcityrocker wrote:1.The DOM has probably changed more times than the postie. The written agreement should be in the walklog.
2. I still don't see in that instruction Teebs that the postie would be exempt from taking the packet out and attempting delivery.
How does Georoute deal with multiple occupancy?
How does it allocate sufficient time for the postie to deliver these packets?
Your right - its something I remember from when I was in the callers office, we had the same problem and they arranged collection rather than delivery - the postie took out a card instead of the packets.
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not me
- Posts: 2735
- Joined: 10 Aug 2007, 15:07
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- Location: Uranus
Re: Delivering to Flats
oh well ,thats alright then......youthnovels wrote:The RM do know the door code, a lot of postmen let themselves in to the building. No-one including the management has a problem with them doing so.custard wrote:youthnovels wrote:The police were involved and treated it as theft of post but I didn't get compensated or the items back. The police actually told me it was unlikely to happen when I first contacted them but at that point I had been contacting RM for a while and they weren't doing anything about the situation. I felt a bit petty going to the police but as soon as I did the problems stopped happening.
Also the problem the police had was with being unsure who stole the parcels. When they were left in the foyer in a pile you couldn't tell who each parcel belonged to and they (not me) even suggested that the postman might have stolen a few himself. There really was no way of knowing. I can't remember what they said about the signatures but it was along the same lines, either way I was left out of pocket.
As someone who lives in a flat I do think I deserve to receive the same service as someone who lives in a house. The guidelines here is what has been quoted to me by customer services again and again.
Posting to flats isn't any cheaper and the cashier doesn't say "this is bigger than a postbox the recipient may not receive it because..." when posting.
The whole lift/not knowing if the right person is going to the foyer is difficult to solve if the postman strictly wants to deliver the the delivery point only then they should aware of giving parcels to the right people and allowing a minute or two for a lift. The only other safe option looks like delivering to the door which it seems postmen don't want to do. (I can understand postmen not wanting to do this as some apartment buildings are like rabbit warrens). Otherwise there seems to be no other ways of delivering safely I don't think leaving cards and expecting someone to pay for their items to be sent to a PO should seriously be considered as delivering.
There is another 6 apartment buildings on my street alone is the RM really going to turn around and say to all these people they can't receive parcels because they only have a postbox and it takes too much time for the postman to ring the intercom and wait for a lift? Or got to the door? I'm not trying to start an argument but I do hope you can see it is unfair.
The building I live on is on a corner I can see the postman driving away but not arriving. Some weeks I might get parcels everyday, other weeks it might only be once. Deliveries come between 11-1 it is a long time to wait in the foyer to see if I might get a parcel that day.
I also order envelopes and jewellery boxes in large quantities (500 per order) they come in big packages there wouldn't be room for individual parcel boxes of that size. They would also need individual keys, for each building the postman would have to have a set of keys to each parcel box, unlock, put the parcel in and relock each individual box this alone would probably take the same time as waiting for a lift. He would still need to wait for someone to come down and sign for some parcels too. During the investigation a communal box was suggested but ruled out by both the police and RM as unsafe.
When I spoke to customer services they said I wouldn't be allowed to just seal up my own box, the whole set of postboxes would have to go. The management company of the building said they can't allow us to have postboxes in our doors (something to do with new safety regulations) and they can't put postboxes on each floor on the corridor as it is classed as a fire hazard.
a minute or two
lets be honest,its more than that
'll say again
why not get an entry sytem fitted that allows you to give them access from your flat?
its your problem,not RMs or the posties
provide a practical solution or accept you will have problems
RM is a one size fits most service
When they ring the intercom we do also have the option of opening the front door with our keypads. Access isn't the issue, the issue is them either dumping the parcels or not waiting.
It is actually 3 minutes at the most if the lifts are in use. The lift is ten steps away from my front door, the lifts open in the foyer next to the postboxes. When the police were involved the officer did pretended to be the postman and went outside rang the intercom and I went down to the foyer, etc. It was also his opinion that the postman was being unreasonable by not waiting that long.
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not me
- Posts: 2735
- Joined: 10 Aug 2007, 15:07
- Gender: Female
- Location: Uranus
Re: Delivering to Flats
clashcityrocker wrote:1.The DOM has probably changed more times than the postie. The written agreement should be in the walklog.
2. I still don't see in that instruction Teebs that the postie would be exempt from taking the packet out and attempting delivery.
How does Georoute deal with multiple occupancy?
How does it allocate sufficient time for the postie to deliver these packets?
did you really ask that?
Georoute is a lucky dip machine ;)