Hitbox wrote: ↑18 May 2025, 07:11RM Needs to get back in line with it's 1st time delivery for Everything before big businesses start looking elsewhere- I've heard that Evri are cheaper bulk sending now and RM being the most expensive- Quality these days however is just a Huge gamble with practically every delivery firm.....
It's sad really cos as a former Postie who was trained "Clear Frame, Clear Mind" drilled into our heads for so many years for that to be totally abandoned and left with "it is what it is, do what you can, try and take your lapse"......
Totally agree. RM have been saying for years that letter delivery isn’t profitable — but if that’s true, why are other couriers now interested in doing it? It makes you question RM's strategy when they have already got the infrastructure in place and others are starting from scratch. They’re walking away from the one thing that actually makes them different: a trusted, consistent national service. Cutting delivery days and hiking prices might save money now, but in the long run, they’re handing that over to competitors.
But this is all about profit. Fewer letters delivered, less staff required and the more they can charge for what's left. But all that does is make the market more attractive for others to step in and in the end we will be the ones who lose out.