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Callers Offices/Enquiry Offices to be closed down in January.

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
poolcued
Posts: 42
Joined: 02 Oct 2016, 17:06
Gender: Male

Re: Callers Offices/Enquiry Offices to be closed down in January.

Post by poolcued »

Our office introduced door-stepping before Xmas. Presumably laying the groundwork for closing callers. The only things I bring back now are signed-for and specials. Wouldn't surprise me if we go back to XP1'ing them (seemed to work during peak COVID).
Barnacle
Posts: 2950
Joined: 13 Dec 2022, 16:58
Gender: Female
Location: Earth

Re: Callers Offices/Enquiry Offices to be closed down in January.

Post by Barnacle »

poolcued wrote: ↑
16 Jan 2023, 19:01
Our office introduced door-stepping before Xmas. Presumably laying the groundwork for closing callers. The only things I bring back now are signed-for and specials. Wouldn't surprise me if we go back to XP1'ing them (seemed to work during peak COVID).
I never stopped XP1’ng. Covid is still an issue.
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
ted_e_bear
Posts: 4112
Joined: 03 Sep 2012, 19:37
Gender: Male

Re: Callers Offices/Enquiry Offices to be closed down in January.

Post by ted_e_bear »

Barnacle wrote: ↑
16 Jan 2023, 20:03
poolcued wrote: ↑
16 Jan 2023, 19:01
Our office introduced door-stepping before Xmas. Presumably laying the groundwork for closing callers. The only things I bring back now are signed-for and specials. Wouldn't surprise me if we go back to XP1'ing them (seemed to work during peak COVID).
I never stopped XP1’ng. Covid is still an issue.
We got told to sign it DWS if either us or the recipient wasn't happy with handing the PDA over, presume that still stands.
Barnacle
Posts: 2950
Joined: 13 Dec 2022, 16:58
Gender: Female
Location: Earth

Re: Callers Offices/Enquiry Offices to be closed down in January.

Post by Barnacle »

ted_e_bear wrote: ↑
16 Jan 2023, 20:06
Barnacle wrote: ↑
16 Jan 2023, 20:03
poolcued wrote: ↑
16 Jan 2023, 19:01
Our office introduced door-stepping before Xmas. Presumably laying the groundwork for closing callers. The only things I bring back now are signed-for and specials. Wouldn't surprise me if we go back to XP1'ing them (seemed to work during peak COVID).
I never stopped XP1’ng. Covid is still an issue.
We got told to sign it DWS if either us or the recipient wasn't happy with handing the PDA over, presume that still stands.
We didn’t get told that.
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
ted_e_bear
Posts: 4112
Joined: 03 Sep 2012, 19:37
Gender: Male

Re: Callers Offices/Enquiry Offices to be closed down in January.

Post by ted_e_bear »

Barnacle wrote: ↑
16 Jan 2023, 20:13
ted_e_bear wrote: ↑
16 Jan 2023, 20:06
Barnacle wrote: ↑
16 Jan 2023, 20:03
poolcued wrote: ↑
16 Jan 2023, 19:01
Our office introduced door-stepping before Xmas. Presumably laying the groundwork for closing callers. The only things I bring back now are signed-for and specials. Wouldn't surprise me if we go back to XP1'ing them (seemed to work during peak COVID).
I never stopped XP1’ng. Covid is still an issue.
We got told to sign it DWS if either us or the recipient wasn't happy with handing the PDA over, presume that still stands.
We didn’t get told that.
I've done a search of posts on here and found this from march last year that relates to it, don't know if it still stands or what as we don't get told anything about anything these days.
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Barnacle
Posts: 2950
Joined: 13 Dec 2022, 16:58
Gender: Female
Location: Earth

Re: Callers Offices/Enquiry Offices to be closed down in January.

Post by Barnacle »

ted_e_bear wrote: ↑
16 Jan 2023, 21:22
Barnacle wrote: ↑
16 Jan 2023, 20:13
ted_e_bear wrote: ↑
16 Jan 2023, 20:06
Barnacle wrote: ↑
16 Jan 2023, 20:03
poolcued wrote: ↑
16 Jan 2023, 19:01
Our office introduced door-stepping before Xmas. Presumably laying the groundwork for closing callers. The only things I bring back now are signed-for and specials. Wouldn't surprise me if we go back to XP1'ing them (seemed to work during peak COVID).
I never stopped XP1’ng. Covid is still an issue.
We got told to sign it DWS if either us or the recipient wasn't happy with handing the PDA over, presume that still stands.
We didn’t get told that.
I've done a search of posts on here and found this from march last year that relates to it, don't know if it still stands or what as we don't get told anything about anything these days.
They (management at our office), simply said Covid rules were now over and it was back to customer signing. I decided myself to ignore that and continue signing XP1.

The lack of communication from them to us drones is incredible.
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
greengiant
EX ROYAL MAIL
Posts: 1268
Joined: 24 Mar 2014, 19:40
Gender: Male

Re: Callers Offices/Enquiry Offices to be closed down in January.

Post by greengiant »

General Mannerheim wrote: ↑
16 Jan 2023, 17:56
greengiant wrote: ↑
16 Jan 2023, 08:26
trev69 wrote: ↑
15 Jan 2023, 17:21
Half way through January are CSP still closing in January yes or no ?
Anybody heard anything ?
Not a thing.
It's a disgrace, one of the office brownnosers who is well in, :left: said the managers had a conference call on Saturday and was told that ours was closing, we was told this might happen just before xmas, but as we are a large office there would be a good chance of us staying open 2 hours in morning to give out p.o boxes and Br's to customers and 2 hours in afternoon for PPI shite etc, but it's going altogether now :nervous , but the gutless twats havn't said anything so it could all be bullshit, still it's nice to be kept in the loop. :crazy:
So how are customers supposed to collect their po box mail if a csp is permanently closed?
Barnacle
Posts: 2950
Joined: 13 Dec 2022, 16:58
Gender: Female
Location: Earth

Re: Callers Offices/Enquiry Offices to be closed down in January.

Post by Barnacle »

greengiant wrote: ↑
17 Jan 2023, 11:30
General Mannerheim wrote: ↑
16 Jan 2023, 17:56
greengiant wrote: ↑
16 Jan 2023, 08:26
trev69 wrote: ↑
15 Jan 2023, 17:21
Half way through January are CSP still closing in January yes or no ?
Anybody heard anything ?
Not a thing.
It's a disgrace, one of the office brownnosers who is well in, :left: said the managers had a conference call on Saturday and was told that ours was closing, we was told this might happen just before xmas, but as we are a large office there would be a good chance of us staying open 2 hours in morning to give out p.o boxes and Br's to customers and 2 hours in afternoon for PPI shite etc, but it's going altogether now :nervous , but the gutless twats havn't said anything so it could all be bullshit, still it's nice to be kept in the loop. :crazy:
So how are customers supposed to collect their po box mail if a csp is permanently closed?
Plus, closing the Caller’s Offices, closes off the never exploited opportunity to sell products in the waiting area that most have.
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
wallan
Posts: 498
Joined: 09 Apr 2012, 08:12
Gender: Male

Re: Callers Offices/Enquiry Offices to be closed down in January.

Post by wallan »

Barnacle wrote: ↑
17 Jan 2023, 18:33
greengiant wrote: ↑
17 Jan 2023, 11:30
General Mannerheim wrote: ↑
16 Jan 2023, 17:56
greengiant wrote: ↑
16 Jan 2023, 08:26
trev69 wrote: ↑
15 Jan 2023, 17:21
Half way through January are CSP still closing in January yes or no ?
Anybody heard anything ?
Not a thing.
It's a disgrace, one of the office brownnosers who is well in, :left: said the managers had a conference call on Saturday and was told that ours was closing, we was told this might happen just before xmas, but as we are a large office there would be a good chance of us staying open 2 hours in morning to give out p.o boxes and Br's to customers and 2 hours in afternoon for PPI shite etc, but it's going altogether now :nervous , but the gutless twats havn't said anything so it could all be bullshit, still it's nice to be kept in the loop. :crazy:
So how are customers supposed to collect their po box mail if a csp is permanently closed?
Plus, closing the Caller’s Offices, closes off the never exploited opportunity to sell products in the waiting area that most have.
We used to , Stamps , Packaging Etc , it more than paid for its self
greengiant
EX ROYAL MAIL
Posts: 1268
Joined: 24 Mar 2014, 19:40
Gender: Male

Re: Callers Offices/Enquiry Offices to be closed down in January.

Post by greengiant »

Almost the end of January, and still no news. :mad
pieoftheday
Posts: 1843
Joined: 11 Mar 2010, 16:43
Gender: Male

Re: Callers Offices/Enquiry Offices to be closed down in January.

Post by pieoftheday »

poolcued wrote: ↑
16 Jan 2023, 19:01
Our office introduced door-stepping before Xmas. Presumably laying the groundwork for closing callers. The only things I bring back now are signed-for and specials. Wouldn't surprise me if we go back to XP1'ing them (seemed to work during peak COVID).
You were officially told to doorstep?
Barnacle
Posts: 2950
Joined: 13 Dec 2022, 16:58
Gender: Female
Location: Earth

Re: Callers Offices/Enquiry Offices to be closed down in January.

Post by Barnacle »

pieoftheday wrote: ↑
27 Jan 2023, 09:26
poolcued wrote: ↑
16 Jan 2023, 19:01
Our office introduced door-stepping before Xmas. Presumably laying the groundwork for closing callers. The only things I bring back now are signed-for and specials. Wouldn't surprise me if we go back to XP1'ing them (seemed to work during peak COVID).
You were officially told to doorstep?
I will never doorstep because that would make me responsible when it got knicked
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
twoloops
Posts: 2039
Joined: 24 May 2017, 20:52
Gender: Male
Location: Sheffield

Re: Callers Offices/Enquiry Offices to be closed down in January.

Post by twoloops »

Nickvilla20
Posts: 789
Joined: 13 May 2013, 07:30
Gender: Male

Re: Callers Offices/Enquiry Offices to be closed down in January.

Post by Nickvilla20 »

I actually replied to her. She tried saying the postman was lazy because he didn’t deliver to her neighbour.

I have to say that is bad though and I can see it happen a lot very soon.
jbo5066
Posts: 356
Joined: 06 Nov 2016, 14:31
Gender: Male

Re: Callers Offices/Enquiry Offices to be closed down in January.

Post by jbo5066 »

Why should a neighbour be responsible for the parcel SHE ordered??? If I don't have time - (I know I'm only just going to get a break and get back to the office on time, and I don't want the overtime) I don't try neighbours!